UAE Reveals New AI Government Services Chatbot

The UAE has announced an exciting new AI-based addition to its government portal in the form of a powerful chatbot called “U-Ask” that works in both Arabic and English.

Generative AI technology allows the chatbot to offer an array of helpful information and guidance for any government-related query, even giving tailored information based on a user’s preferences and allowing direct links to application forms.

By integrating various government concerns, the chatbot will become a vital tool in enhancing efficiency and streamlining processes as the UAE Government further improves its digital systems.

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Chief of Government Services, Mohamed bin Taliah, noted that the U-Ask chatbot offers easy and flexible access to government services with a user-friendly interface, for a smooth and simplified experience. The support service offered by U-Ask will be available 24/7 and confirms the UAE’s reputation for providing extremely efficient government services.

The U-Ask platform was developed in collaboration with PwC Middle East and Microsoft and represents a giant leap forward in harnessing AI to improve government services.