Dubai Roads & Transport Authority Introduces Smart Solutions

Dubai’s Roads and Transport Authority (RTA) has introduced a range of smart technology solutions to automate services and make life easier and more convenient for citizens as the Emirate continues its digital transformation plan leading up to 2025.

Here are some of the services that have been improved using cutting-edge tech:

Smart Kiosks

Citizens can now renew vehicle registrations, pay parking fines, and recharge their nol cards 24/7 at 32 separate smart kiosks featuring biometric login. In total, 28 digital services are available, with payment options including cash, credit cards, and NFC digital wallets.

Taxi App

As well as an hourly rental service, residents and tourists can book taxis and limos 24 hours a day. The new Dubai Taxi Corporation app also features a “Lost and Found” section, along with location sharing, route details, and estimated arrival times.

nol Pay App

An updated version of the nol Pay app can now be used for transport fares, parking, tourist attractions, and even shopping. Instant balance top-ups are available, along with integration of digital IDs for simplified registration.

Driving Licenses

A “Click and Drive” initiative for obtaining driving licenses has digitized the entire admin process, reducing wait times by 75%. The new service even includes a mobile eye-testing facility.

Free Parking Permits

Parking permits are now available digitally and don’t need to be printed or displayed. The service allows users to add up to 5 vehicles, with each activated at a time through the RTA Dubai app.

Unified Booking

The RTA plans to streamline transport bookings and tickets over the next couple of years, unifying regulations across all providers, which currently includes the likes of Careem, Udrive, Uber, ekar, and Hala.