News
Emirates To Phase Out Paper Boarding Passes In Dubai Hub
Passengers checking in for flights at Dubai International Airport Terminal 3 will need to use mobile devices to check in from May 15th.
After we reported on Emirates adopting robotic check-in assistants to increase check-in efficiency at Dubai International Airport, the world’s largest long-haul airline is now taking further steps to boost its sustainability credentials and embrace an all-digital future.
On Monday, May 15th, paper boarding passes will be scrapped for passengers departing from Dubai International Airport Terminal 3, and passengers will be required to use electronic alternatives instead.
Emirates passengers will receive email or SMS passes after the weekend, and online check-ins will also be compatible with Apple and Google Wallets and be available in the Emirates app — including receipts for checked bags.
“This initiative will significantly reduce paper waste while simultaneously offering a convenient and speedy digitized check-in experience for passengers departing Dubai [reducing] the risk of lost or misplaced boarding passes, giving passengers peace of mind when traveling,” says Emirates in an official statement.
The move is part of ongoing efforts to reduce waste and promote sustainability, though many travelers already prefer to use digital documents and smartphone apps in place of paper equivalents. The company confirmed that mobile boarding passes could be used throughout the travel journey, including at duty-free stores, security, and boarding.
Also Read: Dubai Launches The World’s Largest Ocean Restoration Project
Some exemptions to the new rules include those traveling with infants or people requiring special assistance. All passengers traveling to the United States will also need physical boarding passes, and certain passengers who will use connecting services.
The option to print boarding passes is available by request at check-in desks if passengers do not have a mobile device or cannot access their travel details for any reason.
Emirates has taken several steps towards future-proofing its services and boosting sustainability credentials, including a recent $200 million research and development project focused on advanced fuel systems that could reduce the airline’s environmental impact.