News
Emirates Just Unveiled The World’s First Robot Check-In Assistant
The airline’s Dubai check-in center lets travelers drop their luggage 24 hours and up to 4 hours before a flight.
The Dubai-based airline, Emirates, has launched a new check-in facility at the ICD Brookfield Place in the Dubai International Financial Centre featuring the world’s first robot check-in assistant.
The robot, named Sara, can assist customers with a wide range of services, including bookings, check-ins, and luggage drop-offs between 08:00 and 10:00 daily.
After unveiling the new service, Adel Al Redha, COO of Emirates, noted, “It is a state-of-the-art facility, and it is the next level of privilege that we can offer our customers. People can avoid busy periods at the airport and minimize queuing”.
The robot check-in service went operational on Thursday, April 27, and allows customers to drop off luggage as soon as 24 hours and up to 4 hours before a flight, allowing a leisurely and stress-free airport experience.
Emirates flyers can also use the check-in service for expert advice and offers on popular destinations, as well as to manage bookings, purchase upgrades, and choose their preferred seats.
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The robot check-in service premiered at Emirates HQ earlier this year and can scan passengers’ faces and match them to travel documents. With more time on their hands after using the new automated system, Emirates customers will also be able to enjoy discounted services at a range of Brookfield Place facilities, including restaurants, gyms, and high-end stores.
When it’s time to fly, Emirates passengers can travel directly to the airport via taxi or a dedicated Emirates chauffeur service. In addition, the Financial Centre Metro Station connecting Airport Terminal 3 Metro Station is a short 10-minute walk from the ICD.
News
Yango Enhances Yasmina AI For Improved Conversations
The tech company has upgraded its AI assistant to deliver enhanced creativity, deeper conversations, and advanced bilingual translation.
Global technology company Yango Group has announced a significant upgrade to the large language model (LLM) powering its AI assistant, Yasmina. This enhancement allows Yasmina to deliver more accurate, nuanced, and context-aware responses in Arabic and English, improving interactions and user experience across the Middle East region.
The upgrade is part of a phased rollout of YangoAI, the company’s suite of advanced AI technologies specifically adapted to regional needs. As a result, Yasmina now offers 38% more accurate and timely responses in Arabic, made possible by an enhanced ability to analyze web documents. Additionally, unnecessary answer refusals have been reduced by almost 50%, ensuring smoother and more engaging conversational experiences.
One of the most notable new capabilities of Yasmina is its expanded bilingual translation skill. The improved assistant empowers bilingual users, educators, language learners, and content creators to seamlessly translate conversations between Arabic and English, facilitating better communication and understanding.
Beyond translation, Yasmina can now provide highly contextual recommendations for everyday activities and lifestyle choices. Users seeking personalized suggestions — for instance, how to spend a day in Dubai exploring both modern and traditional attractions — will experience enhanced clarity and precision from the assistant.
The assistant’s upgraded functionality also aids users with tasks such as real-time currency conversion, homework support that encourages independent thinking, creative brainstorming, poetry and storytelling, and even providing riddles suitable for children.
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“With more precise and culturally aware responses, along with additional skills, Yasmina’s latest upgrade positions it as a trusted everyday companion,” said Rami Abu Arja, Senior Innovation Marketing Manager at Yasmina, Yango Middle East. “From creative storytelling to translation, we are enriching lives with human-centered AI and making innovation more accessible to all. As the region embraces digital transformation, we continue to enhance our AI assistant, aiming to make it even more helpful, versatile, and relevant”.
YangoAI’s continuous training on region-specific data ensures that Yasmina and other Yango services authentically reflect local culture and user expectations across the Middle East.
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