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Robots Are Coming To Dubai Airport For Speedier Check-Ins
Emirates will deploy over 200 robots to help with everything from check-ins to hotel bookings.
As part of an extensive investment in the latest groundbreaking technologies, Emirates will employ a team of multilingual robots to assist with passenger check-ins at Dubai’s International Airport. The new additions to the Emirates workforce will reduce wait times and help to funnel more travelers through the world’s busiest international airport hub.
Adel Al Redha, Emirates’ chief operations officer, confirmed that the airline would roll out the domestically-designed check-in robots in two months, with more than 200 units eventually planned for service.
“We are the first airline globally that has introduced — or plans to introduce — portable check-in robotics. A robot that can complete all your check-in processes, including issuing a boarding card that will be sent to your registered number or email, and facial recognition by scanning your passport,” said Al Redha.
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Al Redha noted that the robot employees wouldn’t force passengers to present their documentation for a second time after passing through passport control. Instead, they would be used in transfer and transit halls in cases of disruption or flight changes.
Taking things a step further, the robots will also be able to connect with immigration authorities to determine whether travelers are authorized to enter the country, and using biometric identification at the airport, the digital assistants will also be able to complete speedy check-in and booking services, and even accept baggage.
News
Microsoft Plans $10 Billion-Plus Gulf Expansion Despite Iran Conflict
Security is shaping Microsoft’s approach, from resilience work with governments to what it will say about how the money splits by country.
Microsoft is planning more than $10 billion of investment across the UAE, Saudi Arabia, Qatar and Kuwait through 2030, Vice Chair and President Brad Smith told Reuters, calling the spending schedule aggressive. The Iranian conflict that began on February 28 has not persuaded the company to scale back.
“We’re sustaining all the investments we planned to make before this conflict started, and we are in fact adding to them,” Smith said. The $10 billion-plus total does not, however, show how large those additions are.
The investment, which Smith described as part of Microsoft’s continued infrastructure expansion, is aimed at cloud and AI infrastructure and at the company’s growing regional operations. Microsoft also intends to put more than $400 million into subsea and terrestrial connectivity across the Middle East by 2030.
The spending fits the region’s own ambitions too. Gulf governments have been investing heavily in AI infrastructure as part of a push to diversify their economies beyond oil and gas and turn themselves into global technology hubs. Major cloud and AI providers have been drawn in part by the land and relatively low-cost energy on offer.
Microsoft is widening its partnerships with regional AI companies, though not on identical terms. In 2024, it invested $1.5 billion in Abu Dhabi-based G42 for a minority stake, and Smith currently sits on G42’s board. Saudi Arabia’s Humain and Qatar’s Qai are working with Microsoft on selected priority areas, but Smith said the company does not plan to make capital investments in either.
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The conflict has added another strand to Microsoft’s work in the region. Since it began, Smith said, the company has supported regional partners with digital resilience assessments, and it is now working with Gulf countries through a digital resilience initiative focused on preparedness and the protection of critical data.
So far, the company has given no country-by-country breakdown of the investment, citing security among other factors. So while the headline figure is public, how Microsoft divides the spending among the four countries is not.
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