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MoneyGram Confirms Hackers Stole Customer Data

The September 2024 cyberattack affected both personal and transactional information, impacting customer ID numbers, financial data, and more.

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Finance platform MoneyGram has revealed that hackers accessed and stole customer data — including personal and transactional information — in a recent cyberattack. The company disclosed on Monday that an unauthorized party “accessed and acquired” this information during a cyber incident on September 20. The breach also caused a week-long outage, which took down the company’s website and mobile app.

MoneyGram, which is used by over 50 million customers across more than 200 countries annually, said the investigation into the breach was still in its early stages. Experts have yet to determine the full extent of the data hack, with MoneyGram spokesperson Sydney Schoolfield so far declining to comment beyond the company’s public statement.

According to MoneyGram, the stolen data includes various personal details, such as names, phone numbers, postal and email addresses, dates of birth, and national identification numbers. A “limited number” of Social Security numbers and government-issued identification documents, including driver’s licenses and other personal documents, were also exposed. The specific types of stolen data will vary depending on the individual customer.

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Additionally, the hackers obtained transaction information, including dates and amounts, along with criminal investigation data related to fraud for some customers.

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