Robots Are Coming To Dubai Airport For Speedier Check-Ins

As part of an extensive investment in the latest groundbreaking technologies, Emirates will employ a team of multilingual robots to assist with passenger check-ins at Dubai’s International Airport. The new additions to the Emirates workforce will reduce wait times and help to funnel more travelers through the world’s busiest international airport hub.

Adel Al Redha, Emirates’ chief operations officer, confirmed that the airline would roll out the domestically-designed check-in robots in two months, with more than 200 units eventually planned for service.

“We are the first airline globally that has introduced — or plans to introduce — portable check-in robotics. A robot that can complete all your check-in processes, including issuing a boarding card that will be sent to your registered number or email, and facial recognition by scanning your passport,” said Al Redha.

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Al Redha noted that the robot employees wouldn’t force passengers to present their documentation for a second time after passing through passport control. Instead, they would be used in transfer and transit halls in cases of disruption or flight changes.

Taking things a step further, the robots will also be able to connect with immigration authorities to determine whether travelers are authorized to enter the country, and using biometric identification at the airport, the digital assistants will also be able to complete speedy check-in and booking services, and even accept baggage.