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Robots Are Coming To Dubai Airport For Speedier Check-Ins
Emirates will deploy over 200 robots to help with everything from check-ins to hotel bookings.
As part of an extensive investment in the latest groundbreaking technologies, Emirates will employ a team of multilingual robots to assist with passenger check-ins at Dubai’s International Airport. The new additions to the Emirates workforce will reduce wait times and help to funnel more travelers through the world’s busiest international airport hub.
Adel Al Redha, Emirates’ chief operations officer, confirmed that the airline would roll out the domestically-designed check-in robots in two months, with more than 200 units eventually planned for service.
“We are the first airline globally that has introduced — or plans to introduce — portable check-in robotics. A robot that can complete all your check-in processes, including issuing a boarding card that will be sent to your registered number or email, and facial recognition by scanning your passport,” said Al Redha.
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Al Redha noted that the robot employees wouldn’t force passengers to present their documentation for a second time after passing through passport control. Instead, they would be used in transfer and transit halls in cases of disruption or flight changes.
Taking things a step further, the robots will also be able to connect with immigration authorities to determine whether travelers are authorized to enter the country, and using biometric identification at the airport, the digital assistants will also be able to complete speedy check-in and booking services, and even accept baggage.
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Lebanon Ministers Meet Visa Over National Digital Payment Platform
Finance and technology ministers say a comparative study and roadmap will follow before any decision on adopting a model.
Lebanon’s finance and technology ministers met representatives from Visa last week to discuss a proposed unified national digital payment platform for government services, according to a readout from the Ministry of Finance.
The meeting brought together Finance Minister Yassin Jaber, Minister of State for Technology and Artificial Intelligence Kamal Shehadeh, a Visa delegation, and experts from both ministries. Discussion focused on whether Lebanon could establish a single platform through which citizens and institutions would pay taxes, fees, fines and other official transactions electronically, using mobile phones and other digital channels.
The Visa delegation presented examples from countries that have adopted unified government payment platforms, including the United Arab Emirates, Singapore, Estonia and Jordan. According to the readout, the examples were presented as having increased collection rates and expanded financial inclusion.
Talks covered settlement mechanisms, direct transfer to the treasury account, financial reconciliation, risk management, cybersecurity, fees, and an operational model that would involve the private sector. The parties agreed to continue technical and institutional consultations, prepare a comparative study, and develop an implementation roadmap before any decision on adopting a model for Lebanon.
Jaber said the Ministry of Finance had already enabled citizens to pay using credit cards and e-wallets through transfer companies, but described the proposed platform as a further step. He framed the development of electronic payment and collection systems as a priority within the ministry’s modernization plan.
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Shehadeh outlined the citizen-facing concept as a single mobile application through which users could settle obligations to ministries, government institutions and other bodies.
“The idea, in short, is that any citizen downloads an application on their mobile phone, through which they can pay all service obligations for all ministries, government institutions, or those owned by the Lebanese state, and others as well, as the platform is not limited only to state institutions,” he said.
Shehadeh added that the platform would not displace banks and money transfer companies that currently provide collection services to the state, calling it complementary to their work.
