News
4Sale Achieves Remarkable 2023 Sales Volume Increases
The Kuwaiti online classifieds platform is now focused on hyper-personalization and infrastructure upgrades amid ambitious plans for 2024.
4Sale, Kuwait’s prominent online classifieds platform, has announced its exceptional growth in 2023, along with heightened activity across all of its 197 categories. The ongoing trend of consumers shifting towards online transactions rather than cash payments has continued to flourish, with over 90% of the company’s sales occurring online in 2023, a significant increase from the 65% recorded in 2019.
2024 should see continued growth for the classifieds platform as the company focuses on refining and enhancing its search capabilities. A major strategic endeavor will involve the implementation of hyper-personalized recommendations for customers, enabling the optimization of strategies for holidays and major commercial events. To achieve this, 4Sale will employ data collection and analysis techniques similar to those of Google and Facebook.
Furthermore, this year will see a significant upscaling of the company’s infrastructure to accommodate its rapid growth trajectory. The goal is to reach two million monthly active users by 2025, a substantial market share in a country of just five million people.
Tarek Sakr, Chief Executive Officer of 4Sale, expressed his enthusiasm for the outstanding 2023 performance and emphasized the company’s ambitions to enhance customer experiences in the coming year. “While a market leader, 4Sale’s ambition remains undimmed; we want everything we do to be bigger and faster, easier and more personalized for customers, with maximum choice […] I look forward to next year with confidence and excitement”.
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Meanwhile, Nabil Mohamed, Chief Product Officer and Chief Technology Officer of 4Sale, highlighted the company’s commitment to hyper-personalization and technological advancements that aim to transform sporadic purchases into daily habits. “We are committed to delivering an enhanced user experience and embracing technological advancements for the benefit of our users. Our goal is to offer highly relevant recommendations and truly beneficial features”.
As part of the ongoing infrastructure upgrades, 4Sale is investing in more efficient technologies to streamline website and backend operations in a bid to enhance performance and data-handling capabilities.
News
Trip.com Is Betting An AI Agent Will Book Your Next Vacation
Abu Dhabi, Jazeera Airways and a run of hotel deals give the company more inventory. Its Mastercard demo says the most about where booking technology is headed.
Most of what Trip.com Group announced at Arabian Travel Market 2026 this week reads like the standard expansion playbook of an online travel agency: a new agreement with a tourism board, a run of hotel partnerships, an airline deal. However, one item was considerably more interesting: a demonstration built with Mastercard of an AI agent that doesn’t just suggest trips but also pays for them.

The showcase put TripGenie, the company’s AI travel assistant, to work searching, selecting and completing purchases inside a single booking flow, with Mastercard’s Agent Suite for Merchants handling the payment step and Network International processing the transactions on the merchant side. It’s limited for now to attractions and ancillary services, but the partners plan a phased commercial rollout from early 2027.
“As traveller expectations change, technology and AI will play an increasingly important role in how people plan their journeys,” says Schubert Lou, CEO of Trip.com.
Meanwhile, in more conventional news, CEO Lou and Saleh Mohamed Al Geziry (Director General for Tourism at the Department of Culture and Tourism – Abu Dhabi), signed an agreement building on the two organizations’ existing partnership, with joint marketing and Abu Dhabi destination content to be pushed across Trip.com Group’s platforms.
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On accommodation, the group expanded its partnerships with JA Hotels & Resorts, Ishraq Hospitality and Aleph Hospitality and deepened its work with Silkhaus, which brings vacation homes into a portfolio that has so far leaned on hotels. Jazeera Airways signed a strategic partnership intended to widen the Kuwaiti carrier’s reach and encourage earlier bookings, tied to Kuwait’s own tourism ambitions.
The company moved into a larger Dubai office earlier this year and describes its long-term aim as a two-way ecosystem: sending Middle East travelers abroad while drawing international visitors in.
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