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Lebanon Creates First Ministry Of AI To Drive Digital Governance

Lebanon has approved its first Ministry of Technology and AI, appointing Kamal Shehadi to lead digital reforms and modernize public services.

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lebanon creates first ministry of ai to drive digital governance

Lebanon has approved the creation of a Ministry of Technology and Artificial Intelligence (MITAI), the country’s first new department since 1993. The decision, described by officials as a notable step in governance reform, comes as Lebanon seeks to modernize public services, attract investment, and tap into the expertise of its global diaspora.

Dr. Kamal Shehadi, an economist and policy expert, has been appointed Minister of the Displaced and Minister of State for Technology and AI until the law establishing MITAI clears parliament. Shehadi holds degrees from Columbia and Harvard, previously chaired Lebanon’s Telecommunications Regulatory Authority, and has held senior roles in regional telecom firms.

“This decision is not merely an administrative adjustment,” Shehadi said. “It is a strategic step that reflects a clear political will to invest in Lebanon’s future and to build an economy rooted in knowledge, technology, and digital transformation”.

MITAI’s mandate covers shaping national digital strategy, accelerating Lebanon’s shift toward a knowledge-based economy, and strengthening governance frameworks. Its tasks include developing a unified digital services platform, improving cybersecurity and data protection, fostering public – private partnerships, and stimulating the digital economy through skills training, job creation, and targeted investment. Internationally, the ministry aims to raise Lebanon’s profile in regional innovation efforts.

Shehadi has outlined three immediate priorities: finalizing the legal and financial structures for transformation; improving government services to deliver “dignity, transparency and efficiency” and creating an environment for Lebanese talent, particularly from the diaspora, to invest and thrive.

He also said digital projects are already underway across more than half of government ministries, including health record digitization and streamlined civil registry services.

Asked about obstacles, Shehadi pointed to speed as the main challenge: “We have the will, the talent, and the roadmap. But we must leapfrog, not step-walk”. He added that laws are being finalized, partnerships activated, and momentum built despite delays in parliamentary approval.

Also Read: Ooredoo And Qatar Airways Partner To Build National AI Hub

On regional cooperation, Shehadi said Lebanon is learning from successful digital transformation programs nearby, but stressed that the goal is leadership through innovation: “Our greatest asset is our people: their resilience, creativity, and human-centric approach to technology. That’s what will distinguish Lebanon on the global stage”.

Observers say the ministry will be judged not by how many systems are launched but by whether citizens can register children for school, access healthcare, or start businesses online without red tape. If Shehadi’s vision takes hold, Lebanon could move from digital stagnation toward leadership — not by imitation, but by forging its own path.

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The Petshop Launches UAE’s First Pet Care Super App

Dubai retailer folds shopping, bookings and pet records into one mobile hub that features reminders, personalization, and more.

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the petshop launches uae's first pet care super app

The Petshop has introduced a “Super App” that pulls together shopping, service bookings and pet records into a single platform, pitching it as the first integrated pet care app of its kind in the UAE.

The release turns the company’s stores, services and e-commerce operation into one connected system. Instead of juggling calls, WhatsApp chats and paper notes, customers manage everything from one account.

Each pet gets a dedicated profile. Age, diet, medical notes and behavioral traits sit in one place and update over time. For households with multiple animals, it’s a practical fix: fewer lost details, fewer repeat explanations at the counter.

That data feeds the app’s personalization. Reminders, recommendations and service options adjust to the specific pet rather than defaulting to broad prompts.

Grooming, boarding, relocation, aquatics and wellness services are booked through the same flow. Users can check availability, lock in appointments and see past visits without hopping between tools. All of the key services can be accessed and booked with a few taps.

The company says records and documents are stored with added safeguards, including verified digital paperwork for sensitive information, while usage signals trigger timely prompts without exposing private data.

“Over the past fifteen years, we’ve grown alongside the pet community in the UAE and seen how pet ownership has evolved,” said Amr Hazem Youssef, CEO of The Petshop. “For pet families, care now depends on continuity, accurate information, and services that match real life, not isolated transactions. This app brings those elements into one place with a structure that supports reliable care”.

Also Read: Checkout.com Begins Payment Partnership With Spotify

He added: “Pets have individual needs that change over time, and those needs shape daily decisions around routines, health, and wellbeing. By keeping information organized and connecting services within one system, we can reduce friction for pet families and deliver greater consistency across the experience.”

Founded in 2011, The Petshop now operates 11 outlets across the United Arab Emirates, including megastores in Dubai Investment Park and Abu Dhabi’s Al Reem Island, plus an online catalogue of more than 12,000 products.

The Petshop Super App is available on both the App Store and Google Play.

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