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Omantel Partners With Shaffra To Boost AI And Metaverse Tech
The strategic move will accelerate the country’s digital transformation and transform the local ICT infrastructure.
In an agreement formalized at Riyadh’s LEAP 2025 Conference, Omantel has teamed up with Shaffra Technology Labs in a strategic move to bring advanced AI and metaverse solutions to Oman. The technology from Singapore-based Shaffra will be integrated into Omantel’s cloud services and made available to both government institutions and private businesses.
Eng. Aladdin Bait Fadhel, Omantel’s Chief Commercial Officer, emphasized the company’s commitment to driving digital transformation in Oman. “At Omantel, our vision is to solidify our leadership role as a key enabler of Oman’s digital transformation and to be the premier provider of innovative technology solutions in the region. Our collaboration with Shaffra will significantly contribute to developing cutting-edge technology solutions, particularly in artificial intelligence, for our customers”.
Shaffra’s CEO, Al Harith Al Atawi, echoed the enthusiasm, highlighting how the partnership will introduce advanced AI and metaverse solutions to the Omani market, and noting a key initiative, the AI employee project, that has already gained traction across various government and private entities in multiple countries. “We aim to deliver a unique experience for Omantel customers through this partnership and innovative projects that enhance productivity and reduce costs,” said Al Atawi.
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The Shaffra partnership aligns with Omantel’s ongoing efforts to attract cutting-edge global technologies and strengthen Oman’s ICT infrastructure in line with the country’s 2040 strategy. By working with leading international tech firms, Omantel is focused on accelerating Oman’s digital transformation, ensuring countrywide access to top-tier digital solutions.
Omantel has long been a key player in Oman’s telecommunications landscape, leveraging its expertise in digital technology and communications to deliver innovative, cross-sector solutions such as AI, cloud computing, smart technologies, and cybersecurity.
News
Syria Just Got Its First Super App Featuring Built-In Digital Payments
Built by UAE-based Syrian founders with the Ministry of Tourism’s backing, My Syria lands as visitor numbers more than double.
For most of the past decade, paying for anything in Syria with an international card was effectively impossible. Sanctions, a collapsed banking sector, and years of isolation left the country running on cash. That is what makes the launch of My Syria — the country’s first super app — more than a routine product announcement.
Developed by 121 Living, a company founded by four UAE-based Syrian entrepreneurs — Rami Kaiem, Feras Kaiem, Waseem Qudmani, and Kinan Madi — the app launched in Damascus on July 30 under the patronage of Minister of Tourism Mazen Al-Salhani. It bundles hotels, restaurants, transport, attractions, food delivery, and other lifestyle services into a single platform, currently offering eight services with plans to expand to more than 40 verified tourism and hospitality providers across the country.
Although the app already sounds enticing, the headline feature is its built-in payments. My Syria is the first platform in Syria to support cross-border digital payments through Apple Pay, Google Pay, Visa, Mastercard, and American Express — familiar tools for international visitors, and a route into the digital economy for local businesses that have long operated outside it.

The launch rides on a sharp rebound for the troubled country. Syria’s tourism sector recorded 3.52 million visitor arrivals in the first half of 2026, a 111 percent increase over the 1.67 million during the same period in 2025 — a mix of returning expatriates, regional visitors, and international tourists.
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The Ministry of Tourism, which supported and supervised the app’s development, frames the launch as proof of concept for a wider strategy. “Digital transformation is one of the Ministry’s strategic priorities because it enables us to build a more competitive, connected and investment-ready tourism sector,” Al-Salhani said, inviting technology companies “globally, regionally and locally” to explore opportunities across the wider economy.
For 121 Living, this is phase one, with additional services and expanded geographic coverage planned. Whether a super app can flourish in a market still rebuilding its infrastructure is an open question, but for the first time in years, a visitor to Damascus can pay for dinner with their phone.
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