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Workplace Study Reveals Middle Eastern AI Use Is Skyrocketing

The recent findings reveal that 56% of Middle East tech professionals are using AI — a figure higher than anywhere in Europe.

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workplace study reveals middle eastern ai use is skyrocketing

Workforce solutions and recruitment specialists Hays have published a wide-ranging study of 5014 tech professionals and 6178 employers spanning 20 countries.

The company’s Tech Talent Explorer report contains plenty of interesting data, but perhaps the most significant findings concern the growing use of AI. The study reveals that the Middle Eastern tech space is far more progressive than its European counterpart, with greater numbers of tech professionals in the MENA and GCC countries using AI than those in Europe. In addition, more Middle Eastern organizations offer AI support and training than almost anywhere else covered in the research.

Commenting on the study’s findings, Oliver Kowalski, Regional Managing Director of Hays Middle East, said:

“Of course, AI has its risks, but it is here to stay and those that embrace it will reap its rewards. This new data brings to light a competitive advantage for companies in the Middle East looking to hire developers, data and infrastructure professionals, cyber security talent, and other tech specialists. It shows these people’s thirst for AI training, for working on innovative projects with the latest iterations of technologies”.

Key Statistics:

  • 56% of Middle Eastern tech professionals use AI tools. In Italy, the figure is just 28%, while France only manages 29%.
  • 68% of GCC tech professionals associate AI with increased efficiency and productivity, with 50% already using AI tools to aid communication.
  • 66% of all software developers use AI to generate or debug code.
  • 82% of all the tech professionals surveyed desire more AI training, with the Netherlands and Spain topping the poll at 92% and 89%, respectively.
  • Only 30% of all employers surveyed currently recommend using AI.
  • Only 24% of GCC tech professionals have received AI training or support, but that figure is still higher than in all European countries (apart from The Netherlands, at 27%).

Also Read: The Most AI-Proof Career Opportunities In The Middle East

The study is freely available as an interactive report — The Tech Talent Explorer — which also compares salaries and “talent attraction factors” for tech professionals across both Europe and the Middle East.

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Visa’s Return To Syria Starts With A Test And A Bank In Lebanon

Foreign visitors will be the first users to benefit, but whether Syria’s own banks and cardholders follow is still an open question.

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visa's return to syria starts with a test and a bank in lebanon

Visa is returning to Syria. Its first live international card transaction in the country was a test rather than a launch, and the milestone event ran through a Lebanese bank.

The acquirer (the bank on the merchant’s side of a card payment) was Fransabank Lebanon, with Paymera as the other named partner. Nadim Moujaes, who heads a Fransabank Group subsidiary, describes the test as both the culmination of “longstanding efforts to link Syria back to international payment networks” and “the first step in a larger path”.

“We are excited to have successfully tested live transactions today as we plan to enable international visitors to use their Visa cards while in Syria,” says Leila Serhan, Visa’s senior vice president and group country manager for the North Africa, Levant and Pakistan region. Although a significant first step, that plan doesn’t come with a hard date for when a visitor’s card will work normally.

Mohammed Safwat Raslan, governor of the Central Bank of Syria, says the test paves the way for international card acceptance in Syria and that maintaining strong compliance, risk management and operational controls will remain essential. Serhan likewise stresses that Visa has worked within applicable legal, regulatory and compliance requirements. For a test transaction, it seems there was a great deal of attention paid to the rules, with the entire operation being carefully managed.

Also Read: Lebanon’s 5G Era Begins With 150 Stations And A $1M Budget

The test is the latest step in a sequence that began in December 2025, when Visa announced a strategic roadmap to support Syria’s integration into the global digital economy. In February 2026 it hosted its first industry gathering of banks, ecosystem partners and policymakers in Damascus and, the same month, signed an agreement with Syria’s Ministry of Communications and Information Technology in San Francisco.

Michel Kattouah, Paymera’s CEO, called the test “the return of international card acceptance,” but while that’s positive news, there’s no word yet on when a Syrian bank will issue a Visa card to a Syrian customer.

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