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Jordan’s $45M Push To Boost E-Government & Digital Economy

Authorities hope to digitize public sector services and improve infrastructure by 2025, but societal and technical challenges remain.

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jordan's $45 million push to boost e-government and digital economy
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Jordan is stepping up its digital transformation efforts with a $45 million investment aimed at modernizing public services and driving forward its digital economy. The Ministry of Digital Economy and Entrepreneurship recently shared plans for how funding will be allocated, with a strong emphasis on using technology to enhance the public sector. The eventual ambitious goal is the digitization of all government services by the end of 2025.

A significant chunk — 43% of the budget — will be directed toward building digital infrastructure under the E-Government Program. According to the ministry, “to date, some 60% of the estimated 2,400 government services have been digitized,” and this number is expected to grow sharply by 2025 as the government ramps up its efforts.

Despite the promising plans, Jordan faces some tough challenges: Budget constraints have previously slowed progress, and the country continues to grapple with a shortage of skilled professionals in key emerging technologies. On top of that, many citizens have been slow to adopt e-services and digital payment systems, which has further hindered the push for a modern, tech-enabled public sector.

Also Read: The Most AI-Proof Career Opportunities In The Middle East

To overcome these hurdles, the ministry emphasized the need for a comprehensive strategy that goes beyond just implementing new technologies. Social and cultural factors also play a significant role in determining how well people embrace digital tools. Bridging these divides will be essential to ensure that digital government systems are not only implemented but widely used.

For Jordan to achieve its lofty goals, collaboration across government departments will be required, along with a strong focus on addressing societal barriers. However, with the right strategy in place, the massive investment could pave the way for a more efficient and inclusive digital future.

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Dubai Duty Free And TerraPay Partner For Seamless Digital Wallet Payments

The move will enhance convenience for the 100 million customers traveling through Dubai Airport each year.

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dubai duty free and terrapay partner for seamless digital wallet payments

Dubai Duty Free (DDF), the world’s largest single airport retailer, has teamed with payment provider TerraPay to simplify transactions for international travelers. The partnership will allow over 100 million customers to pay using their home-country digital wallets, including Airtel Money, M-PESA, and MTN MoMooffering, allowing for seamless and accessible shopping experiences.

With TerraPay’s global network of 3.7 billion mobile wallets and its cross-border payments infrastructure, Dubai Duty Free is expanding its payment options to meet evolving consumer preferences. By integrating digital wallets into its system, DDF provides a convenient alternative to traditional payment methods, making transactions much smoother for travelers.

Digital wallets are rapidly becoming the dominant payment method worldwide: In 2025, they are expected to handle 52% of global eCommerce transactions and 30% of all in-store purchases. In addition, digital wallets are already projected to surpass 35% of all cross-border payments this year, highlighting the growing demand for fast, easy, and secure transactions.

Also Read: Visa Partnership Takes X Closer Toward Musk’s “Everything App” Vision

Ambar Sur, Founder & CEO of TerraPay, stated, “Our partnership with Dubai Duty Free […] reflects our shared vision […] to enhance convenience and accessibility, building an inclusive ecosystem that prioritizes customers. It also aligns with the launch of TerraPay’s Wallet Interoperability Council, which aims to create a more connected global payment landscape”.

Echoing this sentiment, Ramesh Cidambi, Managing Director of Dubai Duty Free, said, “We are reinforcing our commitment to empowering our customers by enabling them to pay with their preferred methods. Dubai Duty Free has always been at the forefront of technological advancements, and with access to TerraPay’s vast network, we’re excited to offer this new payment solution”.

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