News

Jordan’s $45M Push To Boost E-Government & Digital Economy

Authorities hope to digitize public sector services and improve infrastructure by 2025, but societal and technical challenges remain.

Published

2 years ago

December 2, 2024

Nour Nasir

jordan's $45 million push to boost e-government and digital economy

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Jordan is stepping up its digital transformation efforts with a $45 million investment aimed at modernizing public services and driving forward its digital economy. The Ministry of Digital Economy and Entrepreneurship recently shared plans for how funding will be allocated, with a strong emphasis on using technology to enhance the public sector. The eventual ambitious goal is the digitization of all government services by the end of 2025.

A significant chunk — 43% of the budget — will be directed toward building digital infrastructure under the E-Government Program. According to the ministry, “to date, some 60% of the estimated 2,400 government services have been digitized,” and this number is expected to grow sharply by 2025 as the government ramps up its efforts.

Despite the promising plans, Jordan faces some tough challenges: Budget constraints have previously slowed progress, and the country continues to grapple with a shortage of skilled professionals in key emerging technologies. On top of that, many citizens have been slow to adopt e-services and digital payment systems, which has further hindered the push for a modern, tech-enabled public sector.

Also Read: The Most AI-Proof Career Opportunities In The Middle East

To overcome these hurdles, the ministry emphasized the need for a comprehensive strategy that goes beyond just implementing new technologies. Social and cultural factors also play a significant role in determining how well people embrace digital tools. Bridging these divides will be essential to ensure that digital government systems are not only implemented but widely used.

For Jordan to achieve its lofty goals, collaboration across government departments will be required, along with a strong focus on addressing societal barriers. However, with the right strategy in place, the massive investment could pave the way for a more efficient and inclusive digital future.

News

Syria Just Got Its First Super App Featuring Built-In Digital Payments

Built by UAE-based Syrian founders with the Ministry of Tourism’s backing, My Syria lands as visitor numbers more than double.

Published

5 days ago

August 1, 2026

Nour Nasir

syria just got its first super app featuring built-in digital payments

For most of the past decade, paying for anything in Syria with an international card was effectively impossible. Sanctions, a collapsed banking sector, and years of isolation left the country running on cash. That is what makes the launch of My Syria — the country’s first super app — more than a routine product announcement.

Developed by 121 Living, a company founded by four UAE-based Syrian entrepreneurs — Rami Kaiem, Feras Kaiem, Waseem Qudmani, and Kinan Madi — the app launched in Damascus on July 30 under the patronage of Minister of Tourism Mazen Al-Salhani. It bundles hotels, restaurants, transport, attractions, food delivery, and other lifestyle services into a single platform, currently offering eight services with plans to expand to more than 40 verified tourism and hospitality providers across the country.

Although the app already sounds enticing, the headline feature is its built-in payments. My Syria is the first platform in Syria to support cross-border digital payments through Apple Pay, Google Pay, Visa, Mastercard, and American Express — familiar tools for international visitors, and a route into the digital economy for local businesses that have long operated outside it.

my syria super app launch event

The launch rides on a sharp rebound for the troubled country. Syria’s tourism sector recorded 3.52 million visitor arrivals in the first half of 2026, a 111 percent increase over the 1.67 million during the same period in 2025 — a mix of returning expatriates, regional visitors, and international tourists.

Also Read: This UAE Platform Wants To Replace Fashion Photo Shoots With AI

The Ministry of Tourism, which supported and supervised the app’s development, frames the launch as proof of concept for a wider strategy. “Digital transformation is one of the Ministry’s strategic priorities because it enables us to build a more competitive, connected and investment-ready tourism sector,” Al-Salhani said, inviting technology companies “globally, regionally and locally” to explore opportunities across the wider economy.

For 121 Living, this is phase one, with additional services and expanded geographic coverage planned. Whether a super app can flourish in a market still rebuilding its infrastructure is an open question, but for the first time in years, a visitor to Damascus can pay for dinner with their phone.