News

Jordan’s $45M Push To Boost E-Government & Digital Economy

Authorities hope to digitize public sector services and improve infrastructure by 2025, but societal and technical challenges remain.

Published

1 year ago

December 2, 2024

Nour Nasir

jordan's $45 million push to boost e-government and digital economy

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Jordan is stepping up its digital transformation efforts with a $45 million investment aimed at modernizing public services and driving forward its digital economy. The Ministry of Digital Economy and Entrepreneurship recently shared plans for how funding will be allocated, with a strong emphasis on using technology to enhance the public sector. The eventual ambitious goal is the digitization of all government services by the end of 2025.

A significant chunk — 43% of the budget — will be directed toward building digital infrastructure under the E-Government Program. According to the ministry, “to date, some 60% of the estimated 2,400 government services have been digitized,” and this number is expected to grow sharply by 2025 as the government ramps up its efforts.

Despite the promising plans, Jordan faces some tough challenges: Budget constraints have previously slowed progress, and the country continues to grapple with a shortage of skilled professionals in key emerging technologies. On top of that, many citizens have been slow to adopt e-services and digital payment systems, which has further hindered the push for a modern, tech-enabled public sector.

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To overcome these hurdles, the ministry emphasized the need for a comprehensive strategy that goes beyond just implementing new technologies. Social and cultural factors also play a significant role in determining how well people embrace digital tools. Bridging these divides will be essential to ensure that digital government systems are not only implemented but widely used.

For Jordan to achieve its lofty goals, collaboration across government departments will be required, along with a strong focus on addressing societal barriers. However, with the right strategy in place, the massive investment could pave the way for a more efficient and inclusive digital future.

News

Lebanon Ministers Meet Visa Over National Digital Payment Platform

Finance and technology ministers say a comparative study and roadmap will follow before any decision on adopting a model.

Published

22 hours ago

May 5, 2026

Joanna Melki

lebanon ministers meet visa over national digital payment platform

Lebanon’s finance and technology ministers met representatives from Visa last week to discuss a proposed unified national digital payment platform for government services, according to a readout from the Ministry of Finance.

The meeting brought together Finance Minister Yassin Jaber, Minister of State for Technology and Artificial Intelligence Kamal Shehadeh, a Visa delegation, and experts from both ministries. Discussion focused on whether Lebanon could establish a single platform through which citizens and institutions would pay taxes, fees, fines and other official transactions electronically, using mobile phones and other digital channels.

The Visa delegation presented examples from countries that have adopted unified government payment platforms, including the United Arab Emirates, Singapore, Estonia and Jordan. According to the readout, the examples were presented as having increased collection rates and expanded financial inclusion.

Talks covered settlement mechanisms, direct transfer to the treasury account, financial reconciliation, risk management, cybersecurity, fees, and an operational model that would involve the private sector. The parties agreed to continue technical and institutional consultations, prepare a comparative study, and develop an implementation roadmap before any decision on adopting a model for Lebanon.

Jaber said the Ministry of Finance had already enabled citizens to pay using credit cards and e-wallets through transfer companies, but described the proposed platform as a further step. He framed the development of electronic payment and collection systems as a priority within the ministry’s modernization plan.

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Shehadeh outlined the citizen-facing concept as a single mobile application through which users could settle obligations to ministries, government institutions and other bodies.

“The idea, in short, is that any citizen downloads an application on their mobile phone, through which they can pay all service obligations for all ministries, government institutions, or those owned by the Lebanese state, and others as well, as the platform is not limited only to state institutions,” he said.

Shehadeh added that the platform would not displace banks and money transfer companies that currently provide collection services to the state, calling it complementary to their work.