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Robots Are Coming To Dubai Airport For Speedier Check-Ins
Emirates will deploy over 200 robots to help with everything from check-ins to hotel bookings.
As part of an extensive investment in the latest groundbreaking technologies, Emirates will employ a team of multilingual robots to assist with passenger check-ins at Dubai’s International Airport. The new additions to the Emirates workforce will reduce wait times and help to funnel more travelers through the world’s busiest international airport hub.
Adel Al Redha, Emirates’ chief operations officer, confirmed that the airline would roll out the domestically-designed check-in robots in two months, with more than 200 units eventually planned for service.
“We are the first airline globally that has introduced — or plans to introduce — portable check-in robotics. A robot that can complete all your check-in processes, including issuing a boarding card that will be sent to your registered number or email, and facial recognition by scanning your passport,” said Al Redha.
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Al Redha noted that the robot employees wouldn’t force passengers to present their documentation for a second time after passing through passport control. Instead, they would be used in transfer and transit halls in cases of disruption or flight changes.
Taking things a step further, the robots will also be able to connect with immigration authorities to determine whether travelers are authorized to enter the country, and using biometric identification at the airport, the digital assistants will also be able to complete speedy check-in and booking services, and even accept baggage.
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“AI Seal” Certification Now Required For Dubai Gov Partnerships
The new mandatory certification is designed to build trust in AI companies and create a reliable network of providers for government and public collaboration.
Dubai has introduced the Dubai AI Seal, a certification designed to establish trust in artificial intelligence (AI) companies and solutions. This initiative, directed by Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Deputy Prime Minister, aims to create a reliable network of AI providers which government entities and businesses can collaborate confidently.
Companies must now obtain the AI Seal to qualify for UAE or Dubai government contracts. The Dubai Centre for Artificial Intelligence (DCAI), which developed the certification, sees it as a competitive edge for companies looking to participate in key national projects. Once certified, businesses will be permitted to showcase the seal across their websites and marketing materials, signaling their credibility and dependability.
The evaluation process will consider six main criteria: the company’s services and operations, the number of employees specializing in AI, ongoing and future projects, as well as existing partnerships with public and private sector entities.
Khalfan Belhoul, CEO of the Dubai Future Foundation, which oversees the DCAI, commented on the initiative’s potential: “This initiative will help create powerful partnerships between the public and private sectors, locally, regionally, and globally. It will help drive new economic opportunities by leveraging AI to serve better the economy, society, and the future we aspire to”.
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The Dubai AI Seal’s goals include providing a clear framework for verifying AI providers, fostering business opportunities for AI companies, and acknowledging the industry’s strategic importance to Dubai’s economy. The initiative emphasizes AI’s role in driving economic growth, creating jobs, and strengthening collaboration between government bodies and technology firms.
All technology companies operating in Dubai and offering AI-related services or products are eligible to apply for the certification at no cost through the official website.
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