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Dubai Has Launched An AI-Powered Digital Concierge

The new platform answers questions from residents and visitors about tourism, entertainment, aviation, healthcare, and education.

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dubai has launched an ai-powered digital concierge
Emirates News Agency

The United Arab Emirates is home to several cutting-edge AI initiatives, with Dubai already using the tech to power a smart police station and part of its healthcare system.

With the Emirate’s AI sector projected to make up 20% of the country’s GDP over the next decade, Dubai is rapidly becoming a global artificial intelligence hub. Now, forward-thinking government officials from the Dubai Digital project have launched a new AI-powered “digital concierge” system offering residents and visitors a wide range of services and information.

The AI-powered interactive concierge will be continuously updated with data from official sources. Acting as a personal digital assistant for users, queries can be answered in real-time, with a personalized, interactive dialogue presenting accurate results.

dubai digital concierge launch event

Users of the new platform can field questions about 15 sectors, including tourism, healthcare, entertainment, education, and aviation. Although functionally similar to tools like ChatGPT, Dubai AI is specifically trained to provide detailed information about the city.

During Wednesday’s Dubai Assembly for Generative AI, the Chief Executive of the Digital Dubai Government Establishment, Matar Al Hemeiri, described the new platform as a “unified, seamless channel” and shared plans to expand the service across the public and private sectors.

Meanwhile, Khalfan Belhoul, CEO of the Dubai Future Foundation, called for innovation to harmonize emerging technologies with government policy at a time when AI business opportunities are said to be worth nearly $4.5 trillion.

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“Regulation is extremely important. We need to understand how we can regulate something as big as generative AI. But we need to get started now and look at the challenges and understand the risks,” Belhoul noted.

The CEO of Dubai’s Future Foundation was also keen to explain that developing AI and maximizing its potential could result in GCC countries enjoying over $23 billion in related economic benefits by 2030.

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1,000 Drones Light The Dubai Sky For AC Milan Celebration

Cyberdrone’s groundbreaking display marked 125 years of AC Milan football club and the 1st-year anniversary of Casa Milan Dubai.

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Cyberdrone, a leading UAV display company based in Dubai, put on a breathtaking drone light show on Monday to honor two significant football milestones: AC Milan’s 125th anniversary and the one-year anniversary of Casa Milan Dubai.

The spectacle involved 1,000 drones working in perfect harmony to project AC Milan’s iconic imagery against the city’s night sky. Highlights included the UAVs synchronizing to form the club’s iconic crest, the signature red and black jersey, and a special emblem marking its 125th year. The intricate performance demanded meticulous planning, not just in terms of choreography, but also in dealing with the necessary permits and logistics.

cyberdrone ac milan dubai

“Our goal was to spotlight AC Milan’s legacy through a stunning visual narrative,” explained Mohamed Munjed Abdulla, Director of Sales at Cyberdrone. “We celebrated the club’s history, its Dubai milestone, and the universal love for football. The show also enhanced AC Milan’s regional presence, growing its fanbase through a cutting-edge, memorable experience. Drone shows are unparalleled in leaving lasting impressions, making them perfect for driving partnerships and growth”.

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Greta Nardeschi, AC Milan’s Regional Director for MENA, echoed the sentiment, adding: “Collaborating with Cyberdrone for this 1,000-drone performance allowed us to connect with our fans in innovative ways. It gave us a unique opportunity to surprise and inspire audiences while elevating our Club’s visibility and that of our partners. Cyberdrone truly helped us take AC Milan to new heights”.

This groundbreaking drone display sets a new benchmark for the Middle East’s sports sector, which already contributes around $2.4 billion annually to Dubai’s GDP alone. Sporting events also generate $1.76 billion in revenues across the region, while the MENA’s entertainment sector, valued at $41.13 billion, is growing at 9.41% annually, driven by rapid technological advancements.

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