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Dubai Has Launched An AI-Powered Digital Concierge

The new platform answers questions from residents and visitors about tourism, entertainment, aviation, healthcare, and education.

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dubai has launched an ai-powered digital concierge
Emirates News Agency

The United Arab Emirates is home to several cutting-edge AI initiatives, with Dubai already using the tech to power a smart police station and part of its healthcare system.

With the Emirate’s AI sector projected to make up 20% of the country’s GDP over the next decade, Dubai is rapidly becoming a global artificial intelligence hub. Now, forward-thinking government officials from the Dubai Digital project have launched a new AI-powered “digital concierge” system offering residents and visitors a wide range of services and information.

The AI-powered interactive concierge will be continuously updated with data from official sources. Acting as a personal digital assistant for users, queries can be answered in real-time, with a personalized, interactive dialogue presenting accurate results.

dubai digital concierge launch event

Users of the new platform can field questions about 15 sectors, including tourism, healthcare, entertainment, education, and aviation. Although functionally similar to tools like ChatGPT, Dubai AI is specifically trained to provide detailed information about the city.

During Wednesday’s Dubai Assembly for Generative AI, the Chief Executive of the Digital Dubai Government Establishment, Matar Al Hemeiri, described the new platform as a “unified, seamless channel” and shared plans to expand the service across the public and private sectors.

Meanwhile, Khalfan Belhoul, CEO of the Dubai Future Foundation, called for innovation to harmonize emerging technologies with government policy at a time when AI business opportunities are said to be worth nearly $4.5 trillion.

Also Read: Social Media Addiction Is Greatly Impacting Arab Youth

“Regulation is extremely important. We need to understand how we can regulate something as big as generative AI. But we need to get started now and look at the challenges and understand the risks,” Belhoul noted.

The CEO of Dubai’s Future Foundation was also keen to explain that developing AI and maximizing its potential could result in GCC countries enjoying over $23 billion in related economic benefits by 2030.

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Ooredoo Qatar’s 5G+ Network Is Built For Machines As Much As People

Built on 5G Standalone and 5G Advanced, the upgrade lays the groundwork for Qatar’s 2030 digital ambitions.

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ooredoo qatar's 5g+ network is built for machines as much as people

Ooredoo Qatar has launched what it calls the country’s first 5G+ mobile network. Customers get faster connections, but much of what the operator is promising is aimed at machines.

5G+ isn’t a new generation of mobile technology so much as a layering of upgrades, building on 5G Standalone and 5G Advanced. The result is the familiar trio of higher speeds, greater capacity and lower latency.

For consumers, Ooredoo promises smoother streaming, more responsive gaming and steadier connections on the move. The service is commercially available through mobile broadband in 5G+ coverage areas, and the operator is aiming it at campers during the camping season. The network has been deployed at locations across Qatar, but the announcement doesn’t name them, say whether smartphone plans are included or put figures on the speed and latency gains.

The business case is more detailed: Greater capacity lets more devices connect and exchange data efficiently, while shorter response times support real-time equipment monitoring and automated processes. Network slicing tailors connectivity to specific uses, and 5G Advanced combined with edge computing targets mission-critical applications that require rapid responses. Expanded IoT capabilities cover industrial sensors, asset trackers and utility meters, the building blocks for automation and future smart city services. The company also cites AI-enabled services and complex digital workloads.

Also Read: WHOOP Goes Arabic, Betting On The Gulf’s Appetite For Health Data

“With the 5G+ network, we are enhancing everyday digital experiences for our consumers, enabling innovation, and strengthening the competitiveness of businesses across the country,” said Sheikh Ali bin Jabor bin Mohammad Al Thani, chief executive officer of Ooredoo Qatar.

“From launching the world’s first 5G network in 2018 to deploying Qatar’s first 5G Standalone core network, we have consistently advanced connectivity,” he added.

Ooredoo ties the rollout to Qatar National Vision 2030 and the Digital Agenda 2030, framing it as part of the country’s effort to strengthen its position as a leading regional digital hub. For that ambition, the devices that matter most may be the ones without screens.

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