News

Dubai Has Launched An AI-Powered Digital Concierge

The new platform answers questions from residents and visitors about tourism, entertainment, aviation, healthcare, and education.

Published

10 months ago

October 12, 2023

Nour Nasir

dubai has launched an ai-powered digital concierge

Emirates News Agency

The United Arab Emirates is home to several cutting-edge AI initiatives, with Dubai already using the tech to power a smart police station and part of its healthcare system.

With the Emirate’s AI sector projected to make up 20% of the country’s GDP over the next decade, Dubai is rapidly becoming a global artificial intelligence hub. Now, forward-thinking government officials from the Dubai Digital project have launched a new AI-powered “digital concierge” system offering residents and visitors a wide range of services and information.

The AI-powered interactive concierge will be continuously updated with data from official sources. Acting as a personal digital assistant for users, queries can be answered in real-time, with a personalized, interactive dialogue presenting accurate results.

dubai digital concierge launch event

Users of the new platform can field questions about 15 sectors, including tourism, healthcare, entertainment, education, and aviation. Although functionally similar to tools like ChatGPT, Dubai AI is specifically trained to provide detailed information about the city.

During Wednesday’s Dubai Assembly for Generative AI, the Chief Executive of the Digital Dubai Government Establishment, Matar Al Hemeiri, described the new platform as a “unified, seamless channel” and shared plans to expand the service across the public and private sectors.

Meanwhile, Khalfan Belhoul, CEO of the Dubai Future Foundation, called for innovation to harmonize emerging technologies with government policy at a time when AI business opportunities are said to be worth nearly $4.5 trillion.

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“Regulation is extremely important. We need to understand how we can regulate something as big as generative AI. But we need to get started now and look at the challenges and understand the risks,” Belhoul noted.

The CEO of Dubai’s Future Foundation was also keen to explain that developing AI and maximizing its potential could result in GCC countries enjoying over $23 billion in related economic benefits by 2030.

Related Topics:Artificial Intelligence Dubai

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Mamo Completes $3.4M Funding Round To Enhance Fintech Services

The startup will use the influx of cash to expand into Saudi Arabia and across the wider GCC while improving its product offering.

Published

2 days ago

July 25, 2024

Nour Nasir

Mamo

UAE-based fintech Mamo has announced the completion of a $3.4 million funding round that will help the startup extend its market presence and improve its product offering. Investors included 4DX Ventures, the Dubai Future District Fund and Cyfr Capital.

Mamo’s platform offers “payment collection, corporate cards and expense management” to help small and medium-sized businesses consolidate and streamline their operations. With the latest influx of capital, Mamo will further develop its comprehensive suite of services and begin testing its product lines in Saudi Arabia, further extending its footprint across the GCC.

Imad Gharazeddine, co-founder and CEO of Mamo, stated: “We’ve been in the market for a while now and are incredibly proud of what our team has achieved. The holistic and expansive nature of our product offering has helped us continue to grow sustainably. This additional funding will allow us to reach our medium-term goals even faster. The support from new and existing investors is a testament to our strong expertise and the ability to deliver on our customer promise”.

Daniel Marlo, General Partner of lead investor 4DX Ventures, added: “We have immense trust in Imad’s vision, leadership and Mamo’s innovative approach to provide a user-friendly and comprehensive financial solution for SMEs that makes financial management more accessible and efficient. We are proud to partner with them and support their mission”.

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Amer Fatayer, Managing Director of Dubai Future District Fund’s investment team, also commented: “Mamo’s localized product lines serve as an infrastructure for SME payments and spend management in UAE, a segment that is underserved by the country’s current banking infrastructure. The team has taken a product-first approach to consolidating SMEs’ financial journeys and building a fintech solution deeply embedded in a business’s core operations”.

To date, Mamo has raised around $13 million in investment funding and now boasts a team of 30 people. The company’s intuitive financial services platform has allowed over 1,000 businesses to consolidate their financial operations and significantly reduce payment fees.