News

Careem Is Officially Suspending Its Services In Lebanon

Careem customers who have outstanding Careem credit or REWARDS points are encouraged to use them before March 25, 2022.

Published

4 years ago

March 23, 2022

careem is officially suspending its services in lebanon

Recently, vehicle for hire company Careem has announced its decision to leave Lebanon due to the unfavorable economic situation in the country.

“Unfortunately, due to the current economic environment in the country, we deeply regret that we’ve had to make the difficult decision to suspend our services in Lebanon starting from March 25, 2022” said the Careem team in the official statement.

careem suspending services in lebanon official statement

Careem customers who have outstanding Careem credit or REWARDS points are encouraged to use them before March 25, 2022. If they don’t make the deadline, their remaining credit will be automatically refunded.

REWARDS points can be redeemed through the Careem app, by converting them to Emirates Skyward Miles or donating them to charity.

Careem was founded in 2012 as a service for corporate car bookings. The service gradually expanded to include personal ride-hailing and food delivery. In 2019, Careem was acquired by Uber for $3.1 billion, which made it the first unicorn startup company in the Middle East (not including Israeli unicorn startups).

Also Read: PayPal In Lebanon: Everything You Need To Know

During the first 10 months of 2021, Careem recorded 4.3 million rides, with 52 percent of its customers using the service to commute to work, and 46 percent using it for leisure trips.

It’s now clear that Careem’s success hasn’t been enough to offset the worsening economic situation in Lebanon. Since the start of the economic crisis, the Lebanese pound has lost more than 90 percent of its value, following a 58.1 percent contraction of Lebanon’s GDP between 2019 and 2021.

What’s more, the company has faced stiff competition from Bolt, which currently charges approximately the same as regular taxi drivers do for shorter trips. It’s tough to see yet another business leave Lebanon, but during times like this, there’s only one thing to say – yalla, bye!

News

Trip.com Is Betting An AI Agent Will Book Your Next Vacation

Abu Dhabi, Jazeera Airways and a run of hotel deals give the company more inventory. Its Mastercard demo says the most about where booking technology is headed.

Published

4 days ago

September 16, 2026

Nour Nasir

trip.com is betting an ai agent will book your next vacation

Most of what Trip.com Group announced at Arabian Travel Market 2026 this week reads like the standard expansion playbook of an online travel agency: a new agreement with a tourism board, a run of hotel partnerships, an airline deal. However, one item was considerably more interesting: a demonstration built with Mastercard of an AI agent that doesn’t just suggest trips but also pays for them.

trip.com tripgenie ai agent

The showcase put TripGenie, the company’s AI travel assistant, to work searching, selecting and completing purchases inside a single booking flow, with Mastercard’s Agent Suite for Merchants handling the payment step and Network International processing the transactions on the merchant side. It’s limited for now to attractions and ancillary services, but the partners plan a phased commercial rollout from early 2027.

“As traveller expectations change, technology and AI will play an increasingly important role in how people plan their journeys,” says Schubert Lou, CEO of Trip.com.

Meanwhile, in more conventional news, CEO Lou and Saleh Mohamed Al Geziry (Director General for Tourism at the Department of Culture and Tourism – Abu Dhabi), signed an agreement building on the two organizations’ existing partnership, with joint marketing and Abu Dhabi destination content to be pushed across Trip.com Group’s platforms.

Also Read: Musk’s Boring Company Wants To Dig 150 KM Of Tunnel Under The UAE

On accommodation, the group expanded its partnerships with JA Hotels & Resorts, Ishraq Hospitality and Aleph Hospitality and deepened its work with Silkhaus, which brings vacation homes into a portfolio that has so far leaned on hotels. Jazeera Airways signed a strategic partnership intended to widen the Kuwaiti carrier’s reach and encourage earlier bookings, tied to Kuwait’s own tourism ambitions.

The company moved into a larger Dubai office earlier this year and describes its long-term aim as a two-way ecosystem: sending Middle East travelers abroad while drawing international visitors in.