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Deliverect Rolls Out Self-Order Kiosks Across MENA

The restaurant tech firm is bringing its in-store ordering kiosks to the Middle East as operators look to cut queues and push higher-value orders.

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deliverect rolls out self-order kiosks across mena

Deliverect has launched its self-service ordering kiosks in the Middle East and North Africa, extending its footprint in a region where an expanding food and beverage sector means that restaurants are under pressure to move faster with fewer staff.

The product, Deliverect Kiosk, allows customers to browse menus, place orders and pay directly at in-store screens, without any staff involvement. For operators, the pitch is straightforward: shorter queues, faster throughput and higher average spend.

Deliverect says the kiosk is tightly integrated into its broader ordering platform, syncing menus and availability across locations in real time. Built-in upselling and bundling features are designed to nudge customers toward higher-value baskets without adding friction at the counter.

Data from Europe shows the potential gains that the system can achieve: Restaurants using its kiosks in Germany, Spain, Italy, Switzerland, Belgium and the UK have cut average order times by 17%. Half of all kiosk orders included an upsell, while ticket sizes were around 30% higher than traditional ordering flows, according to the company.

Naji Haddad, Vice President of EMEA at Deliverect, said the regional launch reflects growing demand for automation among restaurant operators. “The launch of Deliverect Kiosk represents another important milestone for the company, where restaurants can reap the benefits and accelerate their business revenues even more while also enhancing customer experiences,” he said.

Haddad also pointed to the system’s adoption by international brands as a signal of its maturity. “Not only is Deliverect Kiosk a catalyst when it comes to boosting productivity and sales, but this user-friendly innovative tech system is widely used by some of the popular brands in the world today,” the VP added.

Also Read: Belkin Launches Wireless HDMI Adapter With 131-Foot Range

The kiosks are offered in multiple formats, including floor-standing, wall-mounted and countertop models, making them suitable for quick-service, counter-service and dine-in restaurants. Stock levels are synchronized with point-of-sale systems so customers only see what is actually available.

As competition intensifies across the region’s dining hubs, tools that increase order speed and spending without adding headcount are becoming less of a nice-to-have. Deliverect is betting that kiosks will be part of that shift.

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NEOPAY Wants To Follow Merchants Across Channels And Borders

A controlling 65% stake in noon payments would give NEOPAY access to marketplace sellers, online merchants and the payment flows they generate.

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neopay wants to follow merchants across channels and borders

It’s been a long time since checkouts were single defined places. A merchant might take payments at a physical register, on its own website and through an online marketplace, sometimes in more than one country. NEOPAY wants to follow those transactions wherever they happen.

The UAE payments company has entered into an agreement to acquire a 65% controlling stake in noon payments. NEOPAY already runs the acquiring infrastructure that lets merchants accept card payments, along with omnichannel acceptance and a merchant services platform. This new deal would add noon payments’ embedded payments platform, e-commerce gateway and merchant network across the UAE, Saudi Arabia and Egypt. That would considerably expand both NEOPAY’s digital commerce capabilities and its regional reach.

For merchants, the attraction is a single provider for online and in-store payments, plus faster settlements, data and analytics, and value-added financial services.

“Payments should be simple, reliable, and built for the markets they serve,” said Faraz Khalid, CEO of noon. His counterpart at NEOPAY, Vibhor Mundhada, added: “We have built a strong payments business in the UAE, and our ambition is now to take that capability across the region”. The acquisition, Mundhada added, would “expand our footprint into Saudi Arabia and Egypt” while reinforcing NEOPAY’s position at home.

Also Read: In Kuwait, Your Surgeon Might Be Operating From Another Country

NEOPAY is also keen to point out potential payment volume increases. The company says noon payments’ integrations with marketplace sellers and online merchants create high transaction density in some of the region’s fastest-growing digital commerce segments. It also believes control of the business would give it access to those merchant relationships and payment flows, and speed up the rollout of alternative payment methods and installment options.

The combined roadmap targets faster merchant onboarding, better payment performance, tighter fraud controls and embedded financial services. The deal could also strengthen cross-border payments and settlement along key regional commerce corridors.

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