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Dubai Has Launched An AI-Powered Digital Concierge

The new platform answers questions from residents and visitors about tourism, entertainment, aviation, healthcare, and education.

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dubai has launched an ai-powered digital concierge
Emirates News Agency

The United Arab Emirates is home to several cutting-edge AI initiatives, with Dubai already using the tech to power a smart police station and part of its healthcare system.

With the Emirate’s AI sector projected to make up 20% of the country’s GDP over the next decade, Dubai is rapidly becoming a global artificial intelligence hub. Now, forward-thinking government officials from the Dubai Digital project have launched a new AI-powered “digital concierge” system offering residents and visitors a wide range of services and information.

The AI-powered interactive concierge will be continuously updated with data from official sources. Acting as a personal digital assistant for users, queries can be answered in real-time, with a personalized, interactive dialogue presenting accurate results.

dubai digital concierge launch event

Users of the new platform can field questions about 15 sectors, including tourism, healthcare, entertainment, education, and aviation. Although functionally similar to tools like ChatGPT, Dubai AI is specifically trained to provide detailed information about the city.

During Wednesday’s Dubai Assembly for Generative AI, the Chief Executive of the Digital Dubai Government Establishment, Matar Al Hemeiri, described the new platform as a “unified, seamless channel” and shared plans to expand the service across the public and private sectors.

Meanwhile, Khalfan Belhoul, CEO of the Dubai Future Foundation, called for innovation to harmonize emerging technologies with government policy at a time when AI business opportunities are said to be worth nearly $4.5 trillion.

Also Read: Social Media Addiction Is Greatly Impacting Arab Youth

“Regulation is extremely important. We need to understand how we can regulate something as big as generative AI. But we need to get started now and look at the challenges and understand the risks,” Belhoul noted.

The CEO of Dubai’s Future Foundation was also keen to explain that developing AI and maximizing its potential could result in GCC countries enjoying over $23 billion in related economic benefits by 2030.

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UAE Prepares To Launch Two Satellites: Thuraya-2 And MBZ-SAT

HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum chaired the first meeting of the Supreme Space Council yesterday.

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uae prepares to launch two satellites thuraya-2 and mbz-sat

HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Deputy Prime Minister of the UAE, chaired the first meeting of the Supreme Space Council in Dubai on December 16, 2024. The session highlighted the UAE’s ambitious space plans and took stock of the sector’s economic progress.

The council emphasized the growing role of private companies in advancing space technologies, noting that their contributions are now equal to that of the public sector. Members also praised initiatives like the Space Economic Zones Programme, which are designed to fuel innovation and investment in the space industry.

Discussing the UAE’s space journey, HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum remarked, “The national space sector continues to grow and advance, and we take immense pride in the remarkable achievements we have accomplished over the years”.

Sheikh Hamdan also received updates on two upcoming satellite projects: Thuraya-2 and MBZ-SAT. Thuraya-2, developed by Space42, is slated for launch this December. Meanwhile, the MBZ-SAT, created by the Mohammed Bin Rashid Space Centre (MBRSC), will soon follow. MBRSC, a major driver of the UAE National Space Programme, continues to lead the nation’s space-related developments.

Space42 took the opportunity to showcase its advancements, including ongoing collaborations between public and private entities. The company also outlined strategies to promote innovation, boost revenue streams, and create new opportunities for growth in the sector.

Also Read: IBM Opens New Doha Office To Support Qatar’s Digital Growth

The UAE’s current projects build on a growing legacy of space exploration. Back in 2020, the nation made headlines with its Mars mission, successfully sending a probe into the planet’s orbit in 2021. This mission, which is now in its second phase as of June 2024, has been collecting critical data to develop a comprehensive diurnal image of Mars.

The UAE also ventured into lunar exploration with an unmanned mission aimed at studying untouched regions of the Moon’s surface. While the probe ultimately crashed during its landing attempt after communication was lost seconds before touchdown, the effort represented a significant step in the country’s exploration ambitions.

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