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Meet Dubai’s Groundbreaking Smart Robot Delivery Assistant

Cedre Valley in Dubai’s Silicon Oasis will host a three-month trial of the delivery robots, aiming to enhance logistics efficiency and reduce carbon emissions.

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meet dubai's groundbreaking smart robot delivery assistant
Emirates News Agency

A groundbreaking delivery robot is now undergoing a three-month trial in Dubai’s Cedre Villas community at the Dubai Silicon Oasis (DSO). The innovative robot, developed in a partnership between logistics giant Aramex and the Dubai Integrated Economic Zones Authority (DIEZ), aims to revolutionize last-mile urban delivery services by enhancing efficiency and minimizing carbon emissions.

The trial in the Cedre Villas community will see the robot autonomously manage the delivery of over 1,000 packages. This upgraded version, equipped with multiple compartments designed for different parcel sizes, promises to boost delivery capacity and operational versatility compared to its single-cabin predecessors.

dubai delivery robot assistant

This cutting-edge technology is a part of Dubai’s ambitious strategy to integrate autonomous systems into its transportation network, with a goal of converting 25% of its transportation to autonomous mode by 2030. This initiative aligns with the wider Dubai 2040 Urban Master Plan, which emphasizes sustainable urban growth and smart mobility solutions.

To ensure safety and security during the pilot phase, recipients of packages from Aramex will receive secure pin codes to access their deliveries. Additionally, robot operations will be continuously monitored by a mobile outlet at the Cedre Shopping Centre, which will also manage the loading and unloading of packages.

Muammar Khaled Al Katheeri, Chief Officer of Engineering and Sustainability at DIEZ, highlighted the importance of integrating carbon-neutral delivery robots into Dubai’s Smart City Strategy, reinforcing the city’s commitment to advancing green technology for urban development.

Also Read: NVIDIA Teams With Ooredoo For Large-Scale Middle East Launch

Meanwhile, Tarek Abuyaghi, General Manager of Aramex, voiced his enthusiasm for the environmental benefits and enhanced urban living experience brought about by the initiative. The collaboration with DIEZ reflects a shared dedication to developing future-oriented delivery solutions in Dubai.

The pilot’s success will be assessed based on key metrics such as safety, efficiency, and customer satisfaction. Depending on the results, there may be an expansion of this technology to other economic zones, including the Dubai Airport Freezone and Dubai CommerCity.

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Dubai Duty Free And TerraPay Partner For Seamless Digital Wallet Payments

The move will enhance convenience for the 100 million customers traveling through Dubai Airport each year.

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dubai duty free and terrapay partner for seamless digital wallet payments

Dubai Duty Free (DDF), the world’s largest single airport retailer, has teamed with payment provider TerraPay to simplify transactions for international travelers. The partnership will allow over 100 million customers to pay using their home-country digital wallets, including Airtel Money, M-PESA, and MTN MoMooffering, allowing for seamless and accessible shopping experiences.

With TerraPay’s global network of 3.7 billion mobile wallets and its cross-border payments infrastructure, Dubai Duty Free is expanding its payment options to meet evolving consumer preferences. By integrating digital wallets into its system, DDF provides a convenient alternative to traditional payment methods, making transactions much smoother for travelers.

Digital wallets are rapidly becoming the dominant payment method worldwide: In 2025, they are expected to handle 52% of global eCommerce transactions and 30% of all in-store purchases. In addition, digital wallets are already projected to surpass 35% of all cross-border payments this year, highlighting the growing demand for fast, easy, and secure transactions.

Also Read: Visa Partnership Takes X Closer Toward Musk’s “Everything App” Vision

Ambar Sur, Founder & CEO of TerraPay, stated, “Our partnership with Dubai Duty Free […] reflects our shared vision […] to enhance convenience and accessibility, building an inclusive ecosystem that prioritizes customers. It also aligns with the launch of TerraPay’s Wallet Interoperability Council, which aims to create a more connected global payment landscape”.

Echoing this sentiment, Ramesh Cidambi, Managing Director of Dubai Duty Free, said, “We are reinforcing our commitment to empowering our customers by enabling them to pay with their preferred methods. Dubai Duty Free has always been at the forefront of technological advancements, and with access to TerraPay’s vast network, we’re excited to offer this new payment solution”.

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