News
MENA Survey Investigates Employee Loyalty And Satisfaction
Research revealed 81% of the workforce are highly engaged and 68% take pride in their company’s products and services.
In a recent survey by leading job site Bayt.com and YouGov, the driving factors contributing to employee loyalty in the MENA region were identified, along with actions that could potentially enhance or undermine it.
In the survey, 55% of participants reported having been with their current employer for over four years. This stability appears to parallel workplace satisfaction, with nearly 60% of employees indicating satisfaction with their current employers. Meanwhile, 33% of employees categorize themselves as “very loyal” to their organizations, with an additional 23% feeling “somewhat loyal”.
The survey also found that the vast majority of workers (81%) were highly engaged with their jobs, indicating a deep immersion in day-to-day company activities.
In terms of factors contributing to overall loyalty, the survey reports that salary satisfaction stands out as a critical aspect for 54% of respondents, closely followed by employee job fit at 36% and additional company benefits at 32%.
According to the survey, employers should focus on increased recognition and rewards to boost staff loyalty (cited by 60%). Opportunities for growth were identified by 52% of respondents, and the facilitation of regular discussion forums to address employee grievances was emphasized by 50%.
Regarding factors that could potentially detract from employee loyalty, neglecting staff suggestions had a significant impact (56% agreed). Heavy workloads or unequal distribution of responsibilities were cited by 54% of respondents as a problem, while poor communication from direct managers was also a major source of dissatisfaction (51% agreed).
Also Read: The Most AI-Proof Career Opportunities In The Middle East
Ola Haddad, General Manager at Bayt.com explained the importance of the research, saying: “Understanding and nurturing employee loyalty is critical in navigating the dynamic landscapes of the MENA workforce. Our survey reveals a powerful correlation between trust in leadership and employee allegiance”.
Zafar Shah, Account Director at YouGov added: “As the data suggests, employees who feel valued through fair compensation, job fit, and career opportunities are more inclined to feel more engaged in their workplace and speak about their companies’ products and services passionately. It is this sense of belonging and purpose that distinguishes highly loyal employees from the rest”.
News
Syria Just Got Its First Super App Featuring Built-In Digital Payments
Built by UAE-based Syrian founders with the Ministry of Tourism’s backing, My Syria lands as visitor numbers more than double.
For most of the past decade, paying for anything in Syria with an international card was effectively impossible. Sanctions, a collapsed banking sector, and years of isolation left the country running on cash. That is what makes the launch of My Syria — the country’s first super app — more than a routine product announcement.
Developed by 121 Living, a company founded by four UAE-based Syrian entrepreneurs — Rami Kaiem, Feras Kaiem, Waseem Qudmani, and Kinan Madi — the app launched in Damascus on July 30 under the patronage of Minister of Tourism Mazen Al-Salhani. It bundles hotels, restaurants, transport, attractions, food delivery, and other lifestyle services into a single platform, currently offering eight services with plans to expand to more than 40 verified tourism and hospitality providers across the country.
Although the app already sounds enticing, the headline feature is its built-in payments. My Syria is the first platform in Syria to support cross-border digital payments through Apple Pay, Google Pay, Visa, Mastercard, and American Express — familiar tools for international visitors, and a route into the digital economy for local businesses that have long operated outside it.

The launch rides on a sharp rebound for the troubled country. Syria’s tourism sector recorded 3.52 million visitor arrivals in the first half of 2026, a 111 percent increase over the 1.67 million during the same period in 2025 — a mix of returning expatriates, regional visitors, and international tourists.
Also Read: This UAE Platform Wants To Replace Fashion Photo Shoots With AI
The Ministry of Tourism, which supported and supervised the app’s development, frames the launch as proof of concept for a wider strategy. “Digital transformation is one of the Ministry’s strategic priorities because it enables us to build a more competitive, connected and investment-ready tourism sector,” Al-Salhani said, inviting technology companies “globally, regionally and locally” to explore opportunities across the wider economy.
For 121 Living, this is phase one, with additional services and expanded geographic coverage planned. Whether a super app can flourish in a market still rebuilding its infrastructure is an open question, but for the first time in years, a visitor to Damascus can pay for dinner with their phone.
-
News2 months agoLUVED Is A New Curated Preloved Marketplace For The UAE
-
News2 months agoInstagram Now Lets You Tune Its Algorithm, But There’s One Big Catch
-
News2 months agoMax Fashion Brings AI Virtual Try-Ons To Gulf Online Shoppers
-
News2 months agoDeezer’s Free AI Detector Reveals What’s Hiding In Your Playlists
