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MENA Survey Investigates Employee Loyalty And Satisfaction

Research revealed 81% of the workforce are highly engaged and 68% take pride in their company’s products and services.

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Bayt

In a recent survey by leading job site Bayt.com and YouGov, the driving factors contributing to employee loyalty in the MENA region were identified, along with actions that could potentially enhance or undermine it.

In the survey, 55% of participants reported having been with their current employer for over four years. This stability appears to parallel workplace satisfaction, with nearly 60% of employees indicating satisfaction with their current employers. Meanwhile, 33% of employees categorize themselves as “very loyal” to their organizations, with an additional 23% feeling “somewhat loyal”.

The survey also found that the vast majority of workers (81%) were highly engaged with their jobs, indicating a deep immersion in day-to-day company activities.

In terms of factors contributing to overall loyalty, the survey reports that salary satisfaction stands out as a critical aspect for 54% of respondents, closely followed by employee job fit at 36% and additional company benefits at 32%.

According to the survey, employers should focus on increased recognition and rewards to boost staff loyalty (cited by 60%). Opportunities for growth were identified by 52% of respondents, and the facilitation of regular discussion forums to address employee grievances was emphasized by 50%.

Regarding factors that could potentially detract from employee loyalty, neglecting staff suggestions had a significant impact (56% agreed). Heavy workloads or unequal distribution of responsibilities were cited by 54% of respondents as a problem, while poor communication from direct managers was also a major source of dissatisfaction (51% agreed).

Also Read: The Most AI-Proof Career Opportunities In The Middle East

Ola Haddad, General Manager at Bayt.com explained the importance of the research, saying: “Understanding and nurturing employee loyalty is critical in navigating the dynamic landscapes of the MENA workforce. Our survey reveals a powerful correlation between trust in leadership and employee allegiance”.

Zafar Shah, Account Director at YouGov added: “As the data suggests, employees who feel valued through fair compensation, job fit, and career opportunities are more inclined to feel more engaged in their workplace and speak about their companies’ products and services passionately. It is this sense of belonging and purpose that distinguishes highly loyal employees from the rest”.

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Zoho Opens First UAE Data Centers For Local Cloud Solutions

The new Dubai and Abu Dhabi sites are part of an AED 100 million investment in the UAE that hopes to answer data sovereignty demands.

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zoho opens first uae data centers for local cloud solutions
Zoho

Zoho Corporation has opened its first UAE data centers, a Dubai – Abu Dhabi deployment that lets the software group host more than 100 cloud products locally. The sites span Zoho’s business apps and its enterprise brand ManageEngine, and sit within an AED 100 million investment pledge the firm made to the country in 2023.

Co-founder and CEO Shailesh Davey called the launch part of a wider commitment to the market, saying the centers would let customers “store their data locally, strengthening data sovereignty, and supporting National Cybersecurity Agenda”. He also linked the move to digital goals under Dubai Vision 2030.

Certification from the Dubai Electronic Security Center clears Zoho to serve government and semi-government work. The facilities also carry ISO 27001, ISO 22301, ISO 27017 and CSA STAR Level 2 compliance marks. Zoho’s Dubai office holds ISO 27001. For public buyers across the GCC, these stamps are becoming non-negotiable as cloud procurement tightens.

The UAE has been a growth engine for the company. Zoho reported 38.7% expansion in 2025, a 29% lift in partners and a 35% bump in headcount. Customer-experience tools, VAT-compliant accounting software, low-code development and collaboration suites led adoption. Over five years, the firm has invested AED 80 million to help more than 7,000 local businesses through deals with entities such as the Department of Economy and Tourism and Dubai Culture, pushing harder into enterprise accounts, which jumped 48% last year.

Also Read: Abu Dhabi Rolls Out Barq Ultra-Fast EV Chargers

Meanwhile, ManageEngine logged 20% growth in the UAE in 2025. Demand came from financial services, government and manufacturing. Adoption of its endpoint management, service management and observability products tracked a broader shift to cloud-first architectures, with hosted services growing around 35%. Davey said the combined portfolio would enable businesses of all sizes, and government and semi-government organizations adopt cloud technology for digital transformation in nearly every area of operation.

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