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Zoho Expands Qatar Operations & Releases New Survey Data

The productivity platform has seen strong regional growth and increased demand for its cloud-based solutions.

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zoho expands qatar operations and releases new survey data

Productivity and collaboration platform Zoho has announced the opening of its first office in Doha, Qatar, following significant regional growth. The company experienced a 29% increase in revenue while expanding its partner network by 50% in 2023.

Zoho’s remarkable growth in Qatar underscores the rising demand for its cloud-based business applications. The firm’s new office and strategic expansion should enable it to offer more tailored services while strengthening customer relationships.

Hyther Nizam, President of Zoho for the Middle East and Africa (MEA) stated: “We are excited about our continued success in Qatar […] The dynamic business landscape and progressive approach to digital transformation provide an ideal environment for our expansion. We are committed to supporting the country’s journey towards digitalization by offering cutting-edge solutions that cater to the evolving needs of businesses and contribute to national economic growth”.

Productivity & Collaboration Trends In Qatar

The announcement of a new local office was accompanied by news of a Zoho productivity and collaboration survey that revealed important insights into the challenges and opportunities faced by businesses in Qatar, as well as local productivity and collaboration trends.

zoho infographic on collaboration and productivity

Also Read: Google’s New AI Technology May Revolutionize Cancer Treatment

Here are some of the key findings:

  • Despite the shift towards hybrid and remote work post-pandemic, 60% of Qatari businesses have fully returned to on-site work, while 32% have adopted a hybrid model. Only 8% of respondents work fully remotely.
  • The use of digital tools was widespread, with 51% of respondents using 1-5 apps daily, 31% using 5-10, and 18% using more than 10 apps.
  • Unified task tracking was shown to save time, with 76% of those using it reporting savings of up to three hours. However, 77% of those manually tracking tasks or not tracking at all also noted potential time savings with a unified system.
  • Access to information remains a challenge, with 25% of respondents reporting limited or no access, and 24% needing occasional help finding information.
  • The survey highlighted a lag in technology adoption, with 72% of companies reporting no significant changes in the last two years, despite the competitive advantages of AI and automated workflows.
  • Remote workers were more likely to adopt new technology and use a broader range of apps, but they struggled with data access. In contrast, hybrid and on-site workers expressed a greater need for improved collaboration tools and communication.
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Club L London Teams With Checkout.com For Global Expansion

The fashion retailer plans to enhance global payments and expand into new markets using Shopify’s e-commerce platform.

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club l london teams with checkout.com to boost global expansion

Global payment provider Checkout.com, has announced a collaboration with Club L London, a rapidly expanding online fashion retailer, to improve its global payment capabilities.

Club L London, which operates through six dedicated international websites, has recently launched a new platform for the Middle East, and is relying on Checkout.com’s expertise to support its global growth. The partnership is particularly focused on the MENA region, where Checkout.com has offices in both Dubai and Riyadh, plus key licenses in the United Arab Emirates.

By choosing Checkout.com as its primary payment provider, Club L London benefits from a pre-built Shopify checkout solution and superior payment performance. Additionally, local acquiring services are available in the UAE, along with Shopify digital wallet integration, elevating the overall customer experience for shoppers.

Headquartered in Manchester, UK, Club L London offers affordable luxury womenswear with distinctive designs. The brand has a strong presence in the UK, US, France, Australia, and the UAE and specializes in prom dresses, maternity wear, bridal attire, and accessories. Club L has built a global community of diverse consumers, influencers, and content creators, consistently releasing new collections to meet the demands of its expanding audience.

Also Read: Top E-Commerce Websites In The Middle East In 2024

‍Remo Giovanni Abbondandolo, General Manager, MENA, Checkout.com, said: “We’re passionate about helping businesses thrive in the digital economy. Club L is a prime example of a tech-enabled brand that we can help to grow via high acceptance rates, smooth integration with its e-commerce platform, and leverage our leadership and knowledge position in the MENA region”‍.

‍Seb Green, Chief Technical Officer at Club L London, added: “We are always looking for ways to enhance the customer experience on our site by offering the best payment methods. Checkout.com’s integration is a perfect fit for us, presenting an exciting opportunity for us to expand into new markets with a leading payments provider”.

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