News

4 Upcoming WhatsApp Updates You’re Going To Love

WhatsApp developers are currently testing several new features, which should soon be released as updates for Android and iOS.

Published

3 years ago

July 16, 2021

Joanna Melki

4 upcoming whatsapp updates you're going to love

Recent WhatsApp updates and privacy policy changes have caused a substantial number of its long-term users to explore other instant messaging apps, such as Telegram and Signal. Needless to say, that’s not what WhatsApp wants to see happen. To give those who have not left yet more reasons to stay, WhatsApp developers are now testing multiple new features, which should soon be released as updates for Android and iOS.

Multi-Device Login

WABetaInfo

According to WhatsApp parent company Facebook’s CEO Mark Zuckerberg, WhatsApp beta testers will soon be able to log in to WhatsApp Web or the WhatsApp Desktop application even without the WhatsApp smartphone app running on their mobile device. Most other instant messaging apps already support multi-device login, so it’s about time WhatsApp users get to enjoy this convenient feature as well.

View Once

WABetaInfo

WhatsApp has more than 2 billion users around the world, and many of them use the instant messaging app to share sensitive information. Soon, WhatsApp users will be able to send an image or video that will disappear as soon as the recipient views it, making it impossible to share it with any other people.

New Archive

WABetaInfo

Right now, the option to archive a chat in WhatsApp is not really working as most users expect it to work. When you receive a new message from someone whose chat you decided to archive, the chat will appear back on the main screen, distracting you from conversations that truly matter. The New Archive update will change this, ensuring that archive chats will always stay out of sight and out of mind.

In-App Notifications For iOS

WABetaInfo

All users of the WhatsApp iOS app can look forward to redesigned in-app notifications, which will display more information in the notification banner, including image and video thumbnails. When expanded, the notification banner will display a chat preview. It’s worth noting that the message read status won’t change when a user decides to expand the notification banner.

News

chatlyn Unveils Hospitality Chatbot At Arabian Travel Market 2024

The advanced AI software sets new industry standards and can understand and respond to detailed customer queries.

Published

6 hours ago

May 6, 2024

Nour Nasir

chatlyn

chatlyn, a leading provider of guest experience software for the travel and hospitality sector, has unveiled its latest AI chatbot at the Arabian Travel Market (ATM) 2024 as part of a strategic expansion into the Middle East.

The new chatbot demonstrates exceptional proficiency in understanding natural language nuances and grammatical structures, and can accommodate various languages, including Arabic. The AI bot’s capability ensures prompt, accurate responses, benefiting hotels with diverse international guest lists and significantly reducing response times.

According to chatlyn, its latest creation has “the capacity to process up to 4,000 tokens and a doubled data capacity,” and is able to outperform competitors in depth and responsiveness during every interaction. Moreover, users can upload business PDFs to receive precise answers instantly, showcasing the chatbot’s effectiveness as a dynamic knowledge repository.

“During the BETA phase, we saw customers increase their success rate in resolving queries by fifteen times simply by uploading a PDF with their information and integrating the chatbot into their main communication channels,” explained Michael Urbanek, chatlyn’s CTO.

Also Read: Joby To Establish All-Electric Air Taxi Ecosystem Across The UAE

Since its inception in late 2022, chatlyn has experienced rapid expansion, and now serves over 1,000 properties globally, including numerous renowned brands in the travel and hospitality sector.

The company’s product suite is focused on improving customer engagement in hospitality, featuring an omnichannel inbox, AI assistants, and Automation Studio, for seamless interaction across web chat, WhatsApp, email, and social media. This AI-powered platform enhances customer interactions, prioritizing satisfaction and operational efficiency.

chatlyn has already established a strong foothold in the Middle East, and now collaborates with various hospitality companies and properties, including GoMosafer, La Quinta by Wyndham, Luxury Bookings, and Amsaan Tours.