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Emirates Airline To Launch Its Own NFT Collection

As the first step on its journey to the virtual realm, the main purpose of the NFT collection is to increase the digital appeal of Emirates Airline.

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emirates airline to launch its own nft collection
Emirates

Emirates Airline has announced its intention to take its customers into the virtual realm by offering its own NFT collection.

NFTs, or non-fungible tokens, have exploded in popularity since the outbreak of the COVID-19 pandemic, with the most successful collections selling for millions of dollars.

By providing immutable proof of ownership, NFTs have transformed the digital art scene, and they’re expected to form a crucial part of the metaverse, a network of 3D virtual worlds that some of the world’s largest tech companies are trying to create.

“Emirates has always embraced advanced technologies to improve our business processes, enhance our customer offering, and enrich our employees’ skills and experiences,” said Emirates CEO HH Sheikh Ahmed bin Saeed Al Maktoum.

As the first step on its journey to the virtual realm, the main purpose of the NFT collection is to increase the digital appeal of Emirates Airline. The collection includes virtual replicas of collectibles, so its utility is limited. It can, however, generate profit for those who purchase it if it becomes popular.

emirates centre for innovation 2

“We are excited about the opportunities in the digital space of the future and are committing a significant investment in financial and resourcing terms, to develop products and services using advanced technologies that will deliver on revenue, brand experience, and business efficiencies,” added Sheikh Ahmed bin Saeed Al Maktoum.

Also Read: A Beginner’s Guide To Getting Started With NFTs

In addition to the NFT collection, Emirates Airline is also repurposing its Emirates Pavillion at the Dubai Expo 2020 site to create a center for innovation, where it wants to work on various future-focused projects related to NFTs, the metaverse, and Web3.

emirates centre for innovation 1

Other airlines have used NFTs for similar purposes as well. For example, Air Europa has recently released the first NFT flight ticket series in collaboration with the blockchain firm TravelX, fusing travel with technology and art.

If these and other applications of NFT technology gain traction, we can expect other companies in the travel industry and beyond to experiment with the technology as well.

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chatlyn Unveils Hospitality Chatbot At Arabian Travel Market 2024

The advanced AI software sets new industry standards and can understand and respond to detailed customer queries.

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chatlyn unveils hospitality chatbot at arabian travel market 2024
chatlyn

chatlyn, a leading provider of guest experience software for the travel and hospitality sector, has unveiled its latest AI chatbot at the Arabian Travel Market (ATM) 2024 as part of a strategic expansion into the Middle East.

The new chatbot demonstrates exceptional proficiency in understanding natural language nuances and grammatical structures, and can accommodate various languages, including Arabic. The AI bot’s capability ensures prompt, accurate responses, benefiting hotels with diverse international guest lists and significantly reducing response times.

According to chatlyn, its latest creation has “the capacity to process up to 4,000 tokens and a doubled data capacity,” and is able to outperform competitors in depth and responsiveness during every interaction. Moreover, users can upload business PDFs to receive precise answers instantly, showcasing the chatbot’s effectiveness as a dynamic knowledge repository.

“During the BETA phase, we saw customers increase their success rate in resolving queries by fifteen times simply by uploading a PDF with their information and integrating the chatbot into their main communication channels,” explained Michael Urbanek, chatlyn’s CTO.

Also Read: Joby To Establish All-Electric Air Taxi Ecosystem Across The UAE

Since its inception in late 2022, chatlyn has experienced rapid expansion, and now serves over 1,000 properties globally, including numerous renowned brands in the travel and hospitality sector.

The company’s product suite is focused on improving customer engagement in hospitality, featuring an omnichannel inbox, AI assistants, and Automation Studio, for seamless interaction across web chat, WhatsApp, email, and social media. This AI-powered platform enhances customer interactions, prioritizing satisfaction and operational efficiency.

chatlyn has already established a strong foothold in the Middle East, and now collaborates with various hospitality companies and properties, including GoMosafer, La Quinta by Wyndham, Luxury Bookings, and Amsaan Tours.

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