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chatlyn Unveils Hospitality Chatbot At Arabian Travel Market 2024
The advanced AI software sets new industry standards and can understand and respond to detailed customer queries.
chatlyn, a leading provider of guest experience software for the travel and hospitality sector, has unveiled its latest AI chatbot at the Arabian Travel Market (ATM) 2024 as part of a strategic expansion into the Middle East.
The new chatbot demonstrates exceptional proficiency in understanding natural language nuances and grammatical structures, and can accommodate various languages, including Arabic. The AI bot’s capability ensures prompt, accurate responses, benefiting hotels with diverse international guest lists and significantly reducing response times.
According to chatlyn, its latest creation has “the capacity to process up to 4,000 tokens and a doubled data capacity,” and is able to outperform competitors in depth and responsiveness during every interaction. Moreover, users can upload business PDFs to receive precise answers instantly, showcasing the chatbot’s effectiveness as a dynamic knowledge repository.
“During the BETA phase, we saw customers increase their success rate in resolving queries by fifteen times simply by uploading a PDF with their information and integrating the chatbot into their main communication channels,” explained Michael Urbanek, chatlyn’s CTO.
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Since its inception in late 2022, chatlyn has experienced rapid expansion, and now serves over 1,000 properties globally, including numerous renowned brands in the travel and hospitality sector.
The company’s product suite is focused on improving customer engagement in hospitality, featuring an omnichannel inbox, AI assistants, and Automation Studio, for seamless interaction across web chat, WhatsApp, email, and social media. This AI-powered platform enhances customer interactions, prioritizing satisfaction and operational efficiency.
chatlyn has already established a strong foothold in the Middle East, and now collaborates with various hospitality companies and properties, including GoMosafer, La Quinta by Wyndham, Luxury Bookings, and Amsaan Tours.
News
DJI Teases Dual-Camera Osmo Pocket 4P For 2026 Launch
Though most technical claims for the new gimbal come from industry leaks rather than DJI’s own announcement.
DJI has teased a dual-camera version of its Osmo Pocket gimbal, confirming that the Osmo Pocket 4P will launch in 2026. The teaser image is the company’s first preview of the device, following months of speculation about a more advanced model in its pocket camera range.
The image shows a slightly larger device than the existing Osmo Pocket 4, with two camera modules mounted above a compact three-axis gimbal. Reports suggest one camera may use a 1-inch sensor paired with a wide-angle lens, while the second may carry a 3x zoom lens — though DJI has not officially confirmed any of these details.
According to leaks circulating ahead of the launch, the Osmo Pocket 4P could support 4K video at up to 240 frames per second, offer 14 stops of dynamic range and include 10-bit D-Log color support. Those features are commonly used by filmmakers who require greater flexibility during color grading and post-production. Reports also point to Hasselblad color tuning, continuing a partnership that has already appeared in some of DJI’s drone cameras, along with up to 128GB of built-in storage that would reduce reliance on external memory cards during longer shoots.
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The device is expected to retain features from the existing Osmo Pocket 4, including a three-axis mechanical gimbal, updated ActiveTrack subject tracking and a flip-out touchscreen display. The Osmo Pocket line is aimed at content creators, vloggers, and independent filmmakers seeking compact equipment that can produce usable footage without a larger camera system.
DJI has not provided pricing or a specific launch date beyond the 2026 window. Industry observers expect the Osmo Pocket 4P to cost more than the standard Pocket 4 because of the dual-camera setup and expanded recording capabilities, though no figures have been disclosed. So far, most of the technical detail circulating around the product remains tied to leaks rather than official confirmation.
