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Dubai Airport To Introduce Complete Biometric Admin System

The new technology will make journeys faster and seamless by identifying people based on unique physical and behavioral cues.

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dubai airport to introduce complete biometric admin system

Dubai Airport is working on a unified biometric system for check-ins, immigration, and boarding that will improve speed and efficiency for passengers.

Speaking at a press conference yesterday, the General Directorate of Residency and Foreigners Affairs (GDRFA) said that Dubai International Airport would deploy the technology to identify individuals based on unique physical or behavioral characteristics.

This single system will increase the number of passengers that can be handled by airport staff while eliminating the need for immigration counters, officials explained.

“We have been working on this one biometric project for two years. The idea is to make passenger journeys faster, easier, and seamless using one biometric. For example, passengers coming for check-in will use the same biometrics in immigration, lounge, and boarding the aircraft. We call it a smart journey. In the future, we may not see classic counters as we know them today,” said Major General Obaid bin Suroor, deputy director-general of GDRFA.

Meanwhile, Major General Talal Al Shangeti, assistant director-general of the Airport Passport Sector at GDRFA, said that the GDRFA was working with all stakeholders to improve services to make Dubai International Airport one of the best in service.

Also Read: Tourists Can Now Use Their Home E-Wallets In The UAE

Over 42 million passengers used airports and immigration borders, with 37% using smart gates during the January-June period.

“Our target is to reach 80% of people using smart gates and other technologies. We hope to achieve this in a couple of years. We believe Dubai airport will completely deploy biometric technology,” revealed Major General Talal.

Currently, there are 120 operational smart gates at Dubai International Airport, and the aim is to reach 150 by the end of 2023 or early 2024.

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Syria Just Got Its First Super App Featuring Built-In Digital Payments

Built by UAE-based Syrian founders with the Ministry of Tourism’s backing, My Syria lands as visitor numbers more than double.

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syria just got its first super app featuring built-in digital payments

For most of the past decade, paying for anything in Syria with an international card was effectively impossible. Sanctions, a collapsed banking sector, and years of isolation left the country running on cash. That is what makes the launch of My Syria — the country’s first super app — more than a routine product announcement.

Developed by 121 Living, a company founded by four UAE-based Syrian entrepreneurs — Rami Kaiem, Feras Kaiem, Waseem Qudmani, and Kinan Madi — the app launched in Damascus on July 30 under the patronage of Minister of Tourism Mazen Al-Salhani. It bundles hotels, restaurants, transport, attractions, food delivery, and other lifestyle services into a single platform, currently offering eight services with plans to expand to more than 40 verified tourism and hospitality providers across the country.

Although the app already sounds enticing, the headline feature is its built-in payments. My Syria is the first platform in Syria to support cross-border digital payments through Apple Pay, Google Pay, Visa, Mastercard, and American Express — familiar tools for international visitors, and a route into the digital economy for local businesses that have long operated outside it.

my syria super app launch event

The launch rides on a sharp rebound for the troubled country. Syria’s tourism sector recorded 3.52 million visitor arrivals in the first half of 2026, a 111 percent increase over the 1.67 million during the same period in 2025 — a mix of returning expatriates, regional visitors, and international tourists.

Also Read: This UAE Platform Wants To Replace Fashion Photo Shoots With AI

The Ministry of Tourism, which supported and supervised the app’s development, frames the launch as proof of concept for a wider strategy. “Digital transformation is one of the Ministry’s strategic priorities because it enables us to build a more competitive, connected and investment-ready tourism sector,” Al-Salhani said, inviting technology companies “globally, regionally and locally” to explore opportunities across the wider economy.

For 121 Living, this is phase one, with additional services and expanded geographic coverage planned. Whether a super app can flourish in a market still rebuilding its infrastructure is an open question, but for the first time in years, a visitor to Damascus can pay for dinner with their phone.

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