News

Hala Gives Drivers A Digital Wallet For Faster Tips & Bonuses

The Careem Pay digital wallet will help 17,000 drivers to fast-track tips, bonuses, and guarantees by the end of July.

Published

2 years ago

July 5, 2023

Nour Nasir

Hala

Hala, Dubai’s e-hailing platform launched in 2019, now accounts for over 30% of total taxi trips, with users booking their journeys directly from the Careem app.

Now, the company’s drivers will also benefit from Careem Pay, with a new feature allowing them to expedite more frequent payments of their tips and bonuses. The digital wallet will be gradually rolled out to every Hala Captain (driver), with over 17,000 benefiting from twice-weekly payments by the end of July.

Careem integration allows easier management of expenses, a simple way to recharge mobile plans, and enables drivers to transfer money directly to any bank account within the app in a single click or screen tap. In addition, as 70% of Hala’s drivers are of Pakistani origin, they will also benefit from improved exchange rates when sending money back to Pakistani-based bank accounts.

Also Read: A Guide To Digital Payment Methods In The Middle East

“At Hala, we are deeply committed to the well-being of our captains as we work to build a people-first culture. We have thus decided to launch this initiative for captains to be able to receive remuneration more frequently and with ease,” explained Khaled Nuseibeh, Chief Executive Officer at Hala, adding: “We are working with our partners to expand the remit further to ensure we are catering to everyone equally”.

As Dubai’s plans to modernize and improve its transport infrastructure continue at breakneck speed, the Road and Transport Authority (RTA) recently unveiled a plan to phase out conventional street-hailing of taxis in favor of e-hailing services — a move that’s sure to improve Hala’s fortunes over the coming years.

News

Rabbit Expands Hyperlocal Delivery Service In Saudi Arabia

The e-commerce startup is aiming to tap into the Kingdom’s underdeveloped e-grocery sector with a tech-first, locally rooted strategy.

Published

4 days ago

April 7, 2025

Nour Nasir

Rabbit

Rabbit, an Egyptian-born hyperlocal e-commerce startup, is expanding into the Saudi Arabian market, setting its sights on delivering 20 million items across major cities by 2026.

The company, founded in 2021, is already operational in the Kingdom, with its regional headquarters now open in Riyadh and an established network of strategically located fulfillment centers — commonly known as “dark stores” — across the capital.

The timing is strategic: Saudi Arabia’s online grocery transactions currently sit at 1.3%, notably behind the UAE (5.3%) and the United States (4.8%). With the Kingdom’s food and grocery market estimated at $60 billion, even a modest increase in online adoption could create a multi-billion-dollar opportunity.

Rabbit also sees a clear alignment between its business goals and Saudi Arabia’s Vision 2030, which aims to boost retail sector innovation, support small and medium-sized enterprises, attract foreign investment, and develop a robust digital economy.

The company’s e-commerce model is based on speed and efficiency. Delivery of anything from groceries and snacks to cosmetics and household staples is promised in 20 minutes or less, facilitated by a tightly optimized logistics system — a crucial component in a sector where profit margins and delivery expectations are razor-thin.

Despite the challenges, Rabbit has already found its stride in Egypt. In just over three years, the app has been used by 1.4 million customers to deliver more than 40 million items. Revenue has surged, growing more than eightfold in the past two years alone.

Also Read: Top E-Commerce Websites In The Middle East In 2025

CEO and Co-Founder Ahmad Yousry commented: “We are delighted to announce Rabbit’s expansion into the Kingdom. We pride ourselves on being a hyperlocal company, bringing our bleeding-edge tech and experience to transform the grocery shopping experience for Saudi households, and delivering the best products – especially local favorites, in just 20 minutes”.

The company’s growth strategy avoids the pitfalls of over-reliance on aggressive discounting. Instead, Rabbit leans on operational efficiency, customer retention, and smart scaling. The approach is paying off, having already attracted major investment from the likes of Lorax Capital Partners, Global Ventures, Raed Ventures, and Beltone Venture Capital, alongside earlier investors such as Global Founders Capital, Goodwater Capital, and Hub71.