News

Hala Gives Drivers A Digital Wallet For Faster Tips & Bonuses

The Careem Pay digital wallet will help 17,000 drivers to fast-track tips, bonuses, and guarantees by the end of July.

Published

3 years ago

July 5, 2023

Nour Nasir

Hala

Hala, Dubai’s e-hailing platform launched in 2019, now accounts for over 30% of total taxi trips, with users booking their journeys directly from the Careem app.

Now, the company’s drivers will also benefit from Careem Pay, with a new feature allowing them to expedite more frequent payments of their tips and bonuses. The digital wallet will be gradually rolled out to every Hala Captain (driver), with over 17,000 benefiting from twice-weekly payments by the end of July.

Careem integration allows easier management of expenses, a simple way to recharge mobile plans, and enables drivers to transfer money directly to any bank account within the app in a single click or screen tap. In addition, as 70% of Hala’s drivers are of Pakistani origin, they will also benefit from improved exchange rates when sending money back to Pakistani-based bank accounts.

Also Read: A Guide To Digital Payment Methods In The Middle East

“At Hala, we are deeply committed to the well-being of our captains as we work to build a people-first culture. We have thus decided to launch this initiative for captains to be able to receive remuneration more frequently and with ease,” explained Khaled Nuseibeh, Chief Executive Officer at Hala, adding: “We are working with our partners to expand the remit further to ensure we are catering to everyone equally”.

As Dubai’s plans to modernize and improve its transport infrastructure continue at breakneck speed, the Road and Transport Authority (RTA) recently unveiled a plan to phase out conventional street-hailing of taxis in favor of e-hailing services — a move that’s sure to improve Hala’s fortunes over the coming years.

News

Microsoft Plans $10 Billion-Plus Gulf Expansion Despite Iran Conflict

Security is shaping Microsoft’s approach, from resilience work with governments to what it will say about how the money splits by country.

Published

3 days ago

September 24, 2026

Nour Nasir

Microsoft

Microsoft is planning more than $10 billion of investment across the UAE, Saudi Arabia, Qatar and Kuwait through 2030, Vice Chair and President Brad Smith told Reuters, calling the spending schedule aggressive. The Iranian conflict that began on February 28 has not persuaded the company to scale back.

“We’re sustaining all the investments we planned to make before this conflict started, and we are in fact adding to them,” Smith said. The $10 billion-plus total does not, however, show how large those additions are.

The investment, which Smith described as part of Microsoft’s continued infrastructure expansion, is aimed at cloud and AI infrastructure and at the company’s growing regional operations. Microsoft also intends to put more than $400 million into subsea and terrestrial connectivity across the Middle East by 2030.

The spending fits the region’s own ambitions too. Gulf governments have been investing heavily in AI infrastructure as part of a push to diversify their economies beyond oil and gas and turn themselves into global technology hubs. Major cloud and AI providers have been drawn in part by the land and relatively low-cost energy on offer.

Microsoft is widening its partnerships with regional AI companies, though not on identical terms. In 2024, it invested $1.5 billion in Abu Dhabi-based G42 for a minority stake, and Smith currently sits on G42’s board. Saudi Arabia’s Humain and Qatar’s Qai are working with Microsoft on selected priority areas, but Smith said the company does not plan to make capital investments in either.

Also Read: Egypt’s Mobile Wallets Are Booming, But Cash Still Has Power

The conflict has added another strand to Microsoft’s work in the region. Since it began, Smith said, the company has supported regional partners with digital resilience assessments, and it is now working with Gulf countries through a digital resilience initiative focused on preparedness and the protection of critical data.

So far, the company has given no country-by-country breakdown of the investment, citing security among other factors. So while the headline figure is public, how Microsoft divides the spending among the four countries is not.