News

Hala Gives Drivers A Digital Wallet For Faster Tips & Bonuses

The Careem Pay digital wallet will help 17,000 drivers to fast-track tips, bonuses, and guarantees by the end of July.

Published

3 years ago

July 5, 2023

Nour Nasir

Hala

Hala, Dubai’s e-hailing platform launched in 2019, now accounts for over 30% of total taxi trips, with users booking their journeys directly from the Careem app.

Now, the company’s drivers will also benefit from Careem Pay, with a new feature allowing them to expedite more frequent payments of their tips and bonuses. The digital wallet will be gradually rolled out to every Hala Captain (driver), with over 17,000 benefiting from twice-weekly payments by the end of July.

Careem integration allows easier management of expenses, a simple way to recharge mobile plans, and enables drivers to transfer money directly to any bank account within the app in a single click or screen tap. In addition, as 70% of Hala’s drivers are of Pakistani origin, they will also benefit from improved exchange rates when sending money back to Pakistani-based bank accounts.

Also Read: A Guide To Digital Payment Methods In The Middle East

“At Hala, we are deeply committed to the well-being of our captains as we work to build a people-first culture. We have thus decided to launch this initiative for captains to be able to receive remuneration more frequently and with ease,” explained Khaled Nuseibeh, Chief Executive Officer at Hala, adding: “We are working with our partners to expand the remit further to ensure we are catering to everyone equally”.

As Dubai’s plans to modernize and improve its transport infrastructure continue at breakneck speed, the Road and Transport Authority (RTA) recently unveiled a plan to phase out conventional street-hailing of taxis in favor of e-hailing services — a move that’s sure to improve Hala’s fortunes over the coming years.

News

Syria Just Got Its First Super App Featuring Built-In Digital Payments

Built by UAE-based Syrian founders with the Ministry of Tourism’s backing, My Syria lands as visitor numbers more than double.

Published

5 days ago

August 1, 2026

Nour Nasir

syria just got its first super app featuring built-in digital payments

For most of the past decade, paying for anything in Syria with an international card was effectively impossible. Sanctions, a collapsed banking sector, and years of isolation left the country running on cash. That is what makes the launch of My Syria — the country’s first super app — more than a routine product announcement.

Developed by 121 Living, a company founded by four UAE-based Syrian entrepreneurs — Rami Kaiem, Feras Kaiem, Waseem Qudmani, and Kinan Madi — the app launched in Damascus on July 30 under the patronage of Minister of Tourism Mazen Al-Salhani. It bundles hotels, restaurants, transport, attractions, food delivery, and other lifestyle services into a single platform, currently offering eight services with plans to expand to more than 40 verified tourism and hospitality providers across the country.

Although the app already sounds enticing, the headline feature is its built-in payments. My Syria is the first platform in Syria to support cross-border digital payments through Apple Pay, Google Pay, Visa, Mastercard, and American Express — familiar tools for international visitors, and a route into the digital economy for local businesses that have long operated outside it.

my syria super app launch event

The launch rides on a sharp rebound for the troubled country. Syria’s tourism sector recorded 3.52 million visitor arrivals in the first half of 2026, a 111 percent increase over the 1.67 million during the same period in 2025 — a mix of returning expatriates, regional visitors, and international tourists.

Also Read: This UAE Platform Wants To Replace Fashion Photo Shoots With AI

The Ministry of Tourism, which supported and supervised the app’s development, frames the launch as proof of concept for a wider strategy. “Digital transformation is one of the Ministry’s strategic priorities because it enables us to build a more competitive, connected and investment-ready tourism sector,” Al-Salhani said, inviting technology companies “globally, regionally and locally” to explore opportunities across the wider economy.

For 121 Living, this is phase one, with additional services and expanded geographic coverage planned. Whether a super app can flourish in a market still rebuilding its infrastructure is an open question, but for the first time in years, a visitor to Damascus can pay for dinner with their phone.