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MoneyGram Confirms Hackers Stole Customer Data

The September 2024 cyberattack affected both personal and transactional information, impacting customer ID numbers, financial data, and more.

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moneygram confirms hackers stole customer data

Finance platform MoneyGram has revealed that hackers accessed and stole customer data — including personal and transactional information — in a recent cyberattack. The company disclosed on Monday that an unauthorized party “accessed and acquired” this information during a cyber incident on September 20. The breach also caused a week-long outage, which took down the company’s website and mobile app.

MoneyGram, which is used by over 50 million customers across more than 200 countries annually, said the investigation into the breach was still in its early stages. Experts have yet to determine the full extent of the data hack, with MoneyGram spokesperson Sydney Schoolfield so far declining to comment beyond the company’s public statement.

According to MoneyGram, the stolen data includes various personal details, such as names, phone numbers, postal and email addresses, dates of birth, and national identification numbers. A “limited number” of Social Security numbers and government-issued identification documents, including driver’s licenses and other personal documents, were also exposed. The specific types of stolen data will vary depending on the individual customer.

Also Read: UAE Residents Rank Third For Password Forgetfulness

Additionally, the hackers obtained transaction information, including dates and amounts, along with criminal investigation data related to fraud for some customers.

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Spotify Will Now Tell You If Your Favorite Artist Isn’t Real

The streaming platform is introducing an “AI Personas” label and cutting AI-generated artist profiles from its recommendations.

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spotify will now tell you if your favorite artist isn't real
Spotify

These days, the question of whether the artist you’re streaming actually exists is no longer hypothetical. Spotify intends to combat this issue by introducing a label called “AI Personas” for artist profiles that present an AI-generated, human-like identity rather than a real person. More consequentially, it will also keep those profiles out of its editorial and algorithmic recommendations by default.

From mid-September, listeners will start seeing an AI Persona badge on artist profiles, appearing in the banner and About section, in Search, and on track rows across playlists. Tapping the badge reveals whether the artist disclosed the AI identity themselves, or whether Spotify’s review team made the determination after examining the profile.

That distinction matters, because Spotify is not relying on self-disclosure alone. Artists can flag their own profiles as AI Personas through Spotify for Artists as of today, but the platform will also review profiles whose public identity – including name and imagery – appears to represent photorealistic AI-generated identities. The rollout begins with artists who have met defined audience thresholds, so the labels cover the vast majority of profiles listeners actually visit. Artists badged by Spotify’s reviewers will be notified and can self-disclose or appeal, and in the coming months listeners will be able to report suspected AI Personas themselves.

Also Read: Shokz OpenFit Pro Review: Open-Ear Audio Finally Grows Up

The company’s recommendations policy is also being tweaked. Music from AI Personas will not surface in a listener’s personalized recommendations unless, for example, they follow the artist. Spotify says all artists have a creative choice in how they present themselves, but its programming is focused on elevating music from authentic artists building careers in music.

The badge concerns identity, not production of the music itself. An artist who uses AI tools to make music is a separate question, one Spotify addresses through AI Credits and SongDNA. The AI Persona label sits alongside those features, plus Verified by Spotify and Artist Profile Protection, in what the company has made one of its top priorities this year: letting listeners trust that the artist behind the music is who they claim to be.

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