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MoneyGram Confirms Hackers Stole Customer Data

The September 2024 cyberattack affected both personal and transactional information, impacting customer ID numbers, financial data, and more.

Published

3 months ago

October 9, 2024

Nour Nasir

moneygram confirms hackers stole customer data

Finance platform MoneyGram has revealed that hackers accessed and stole customer data — including personal and transactional information — in a recent cyberattack. The company disclosed on Monday that an unauthorized party “accessed and acquired” this information during a cyber incident on September 20. The breach also caused a week-long outage, which took down the company’s website and mobile app.

MoneyGram, which is used by over 50 million customers across more than 200 countries annually, said the investigation into the breach was still in its early stages. Experts have yet to determine the full extent of the data hack, with MoneyGram spokesperson Sydney Schoolfield so far declining to comment beyond the company’s public statement.

According to MoneyGram, the stolen data includes various personal details, such as names, phone numbers, postal and email addresses, dates of birth, and national identification numbers. A “limited number” of Social Security numbers and government-issued identification documents, including driver’s licenses and other personal documents, were also exposed. The specific types of stolen data will vary depending on the individual customer.

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Additionally, the hackers obtained transaction information, including dates and amounts, along with criminal investigation data related to fraud for some customers.

Related Topics:Cybersecurity Hacking MoneyGram

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Cemplicity Is Bringing Real-Time Patient Insights To The UAE

The advanced healthcare platform offers tools for chronic disease management and improved patient experiences.

Published

8 hours ago

January 13, 2025

Nour Nasir

Cemplicity

Cemplicity — a leading health-tech company founded in 2013 — has launched its advanced platform in the UAE, aiming to revolutionize patient care and streamline healthcare operations to improve clinical outcomes.

Designed to analyze patient-reported data in real-time, the platform incorporates Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs) to collect and analyze patient feedback. By transforming the data into actionable insights, healthcare providers will be better equipped to improve quality of care and increase efficiency.

Cemplicity’s technology can even tackle chronic conditions like diabetes, which affects 12.3% of the UAE population. By enabling regular symptom tracking and side-effect monitoring (even when patients are at home) the platform ensures proactive care management, and can also optimize early detection and screening of cancers.

Blaik Wilson, Cemplicity’s CEO, shared: “We are excited to bring Cemplicity to the UAE, a nation committed to healthcare excellence. With the private healthcare sector evolving at an impressive pace, partnering with such forward-thinking providers enables us to transform patient feedback into meaningful insights that enhance patient experiences and improve outcomes”.

Wilson added: “Globally, healthcare produces 30% of the world’s data volume. Aggregating and anonymizing patient-reported data not only uncovers trends and evaluates treatment outcomes but also advances the UAE’s broader ambition to lead in medical research and innovation”.

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With a presence in nine countries and partnerships with major healthcare providers like the UK’s National Health Service (NHS), Cemplicity has already redefined how hospitals and clinics leverage patient feedback. Its tools, known for achieving high survey response rates, help link patient experiences to organizational KPIs and Net Promoter Scores (NPS), enabling measurable improvements in operations, and clinical outcomes, while fostering a culture of continuous improvement.

For the UAE market, the platform has been specially adapted to local needs, offering multilingual support (including Arabic) and seamless integration with tools such as WhatsApp and various hospital management systems.