News

myAster App Will Connect Patients To Doctors In 30 Minutes

The myAster app will link UAE hospitals, clinics, diagnostic centers, and pharmacies, allowing rapid access to medical services.

Published

2 years ago

January 24, 2023

Nour Nasir

myaster app will connect patients to doctors in 30 minutes

Aster DM Healthcare, one of the largest healthcare providers in the Middle East and India, has just unveiled a version of their myAster app for the UAE market. The service aims to connect patients to general practitioners in as little as 30 minutes after making an appointment, using video conferencing to cut down on wait times.

The myAster app also provides access to hospitals, clinics, pharmacies, and diagnostic centers. Users will be able to make appointments and view results 24/7, while the healthcare sector will benefit from a robust platform that joins reporting, medical histories, and other data under a single system.

So far, the app can connect 430 doctors, five hospitals, 48 clinics, and over 20 specialist medical services. As well as video consultations, myAster also features a secure payment gateway, along with access to an online pharmacy complete with a 90-minute home delivery service.

brandon rowberry ceo of digital health aster dm healthcare

“Our users have access to 200+ Aster hospital doctors for appointment booking. The user interface is easy to navigate, and they can view doctor schedules and slots to select a doctor for consultation. As we continue to innovate, we will be adding Homecare services to the myAster app in the near future,” says Brandon Rowberry, CEO of Digital Health, Aster DM Healthcare.

Also Read: New Tech Allows Faster Breast Cancer Detection In Middle East

The free healthcare app offers many unique features aimed at helping patients manage their health data using a smartphone, and can even be used to help with insurance approvals.

“COVID 19 actually helped us to understand what really works as far as digital health is concerned [and the] UAE has been at the forefront of managing the pandemic, so we thought about how we could move healthcare to the next level, and the way to do that is by going digital,” says Alisha Moopen, Deputy Managing Director, Aster DM Healthcare.

The Aster DM Digital Health team developed their medical portal over a two-year period, with a strong focus on enhancing patient experience. The company’s success now means that its app has the potential to improve healthcare and wellness solutions for residents across the United Arab Emirates and beyond.

Related Topics:HealthTech United Arab Emirates

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Cemplicity Is Bringing Real-Time Patient Insights To The UAE

The advanced healthcare platform offers tools for chronic disease management and improved patient experiences.

Published

8 hours ago

January 13, 2025

Nour Nasir

Cemplicity

Cemplicity — a leading health-tech company founded in 2013 — has launched its advanced platform in the UAE, aiming to revolutionize patient care and streamline healthcare operations to improve clinical outcomes.

Designed to analyze patient-reported data in real-time, the platform incorporates Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs) to collect and analyze patient feedback. By transforming the data into actionable insights, healthcare providers will be better equipped to improve quality of care and increase efficiency.

Cemplicity’s technology can even tackle chronic conditions like diabetes, which affects 12.3% of the UAE population. By enabling regular symptom tracking and side-effect monitoring (even when patients are at home) the platform ensures proactive care management, and can also optimize early detection and screening of cancers.

Blaik Wilson, Cemplicity’s CEO, shared: “We are excited to bring Cemplicity to the UAE, a nation committed to healthcare excellence. With the private healthcare sector evolving at an impressive pace, partnering with such forward-thinking providers enables us to transform patient feedback into meaningful insights that enhance patient experiences and improve outcomes”.

Wilson added: “Globally, healthcare produces 30% of the world’s data volume. Aggregating and anonymizing patient-reported data not only uncovers trends and evaluates treatment outcomes but also advances the UAE’s broader ambition to lead in medical research and innovation”.

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With a presence in nine countries and partnerships with major healthcare providers like the UK’s National Health Service (NHS), Cemplicity has already redefined how hospitals and clinics leverage patient feedback. Its tools, known for achieving high survey response rates, help link patient experiences to organizational KPIs and Net Promoter Scores (NPS), enabling measurable improvements in operations, and clinical outcomes, while fostering a culture of continuous improvement.

For the UAE market, the platform has been specially adapted to local needs, offering multilingual support (including Arabic) and seamless integration with tools such as WhatsApp and various hospital management systems.