News

Skype Rings Off After Two Decades — Here’s What Happens Next

Microsoft is shutting down Skype on May 5, ending a 20-year run as it shifts focus to Teams and AI-powered collaboration tools.

Published

1 year ago

May 5, 2025

Nour Nasir

skype rings off after two decades here's what happens next

Skype, once the go-to platform for internet calls and video chats, is officially shutting down on May 5, marking the end of a service that helped define online communication in the early 2000s. Microsoft, which acquired Skype in 2011, first announced the decision in February as part of a broader pivot toward its Teams platform.

Launched in 2003, Skype quickly became a cultural mainstay, connecting hundreds of millions of users across the globe. At its peak, it had over 300 million monthly active users. But in recent years, it lost ground to platforms like Zoom, WhatsApp, and Microsoft’s own Teams, as users demanded more integrated, mobile-friendly, and reliable communication tools.

Why Is Skype Being Shut Down?

Skype’s sunset reflects a broader strategy shift at Microsoft. While the service played a foundational role in the company’s early mobile and consumer communication offerings, it struggled to transition to the enterprise space. Efforts to position Skype for Business against platforms like Slack fell short, prompting Microsoft to build Teams from the ground up.

Today, Teams has emerged as the company’s flagship for workplace collaboration, bolstered by generative AI features and deep integration with Microsoft 365. With Teams now fulfilling the roles Skype once played — voice, video, messaging, and more — Skype’s relevance has waned.

Technical issues also accelerated the platform’s decline. Users increasingly cited reliability problems, like missed calls and syncing issues, while frequent redesigns (including an ill-fated Snapchat-style interface) alienated loyal users.

What Happens Next For Users?

Microsoft is offering existing Skype users a migration path to Teams. By signing in with their Skype credentials, users can retain their contacts and chat history, with the app itself offering step-by-step guidance for a seamless transition.

For those who prefer not to migrate, Microsoft allows data exports until January 2026. After that, all remaining Skype data will be deleted permanently.

As Microsoft retires one of its most iconic services, the move underscores a larger industry trend — tools built for consumer-grade communication are giving way to AI-powered, enterprise-focused platforms. Skype may be ringing off, but its legacy in reshaping digital communication endures.

News

Syria Just Got Its First Super App Featuring Built-In Digital Payments

Built by UAE-based Syrian founders with the Ministry of Tourism’s backing, My Syria lands as visitor numbers more than double.

Published

5 days ago

August 1, 2026

Nour Nasir

syria just got its first super app featuring built-in digital payments

For most of the past decade, paying for anything in Syria with an international card was effectively impossible. Sanctions, a collapsed banking sector, and years of isolation left the country running on cash. That is what makes the launch of My Syria — the country’s first super app — more than a routine product announcement.

Developed by 121 Living, a company founded by four UAE-based Syrian entrepreneurs — Rami Kaiem, Feras Kaiem, Waseem Qudmani, and Kinan Madi — the app launched in Damascus on July 30 under the patronage of Minister of Tourism Mazen Al-Salhani. It bundles hotels, restaurants, transport, attractions, food delivery, and other lifestyle services into a single platform, currently offering eight services with plans to expand to more than 40 verified tourism and hospitality providers across the country.

Although the app already sounds enticing, the headline feature is its built-in payments. My Syria is the first platform in Syria to support cross-border digital payments through Apple Pay, Google Pay, Visa, Mastercard, and American Express — familiar tools for international visitors, and a route into the digital economy for local businesses that have long operated outside it.

my syria super app launch event

The launch rides on a sharp rebound for the troubled country. Syria’s tourism sector recorded 3.52 million visitor arrivals in the first half of 2026, a 111 percent increase over the 1.67 million during the same period in 2025 — a mix of returning expatriates, regional visitors, and international tourists.

Also Read: This UAE Platform Wants To Replace Fashion Photo Shoots With AI

The Ministry of Tourism, which supported and supervised the app’s development, frames the launch as proof of concept for a wider strategy. “Digital transformation is one of the Ministry’s strategic priorities because it enables us to build a more competitive, connected and investment-ready tourism sector,” Al-Salhani said, inviting technology companies “globally, regionally and locally” to explore opportunities across the wider economy.

For 121 Living, this is phase one, with additional services and expanded geographic coverage planned. Whether a super app can flourish in a market still rebuilding its infrastructure is an open question, but for the first time in years, a visitor to Damascus can pay for dinner with their phone.