News

XAAN Introduces Web App For Dubai Holiday Home Guests

The startup’s extensive hospitality knowledge will ensure an exceptional guest experience by verifying service providers and maintaining high standards of quality.

Published

12 months ago

May 22, 2023

Nour Nasir

xaan introduces web app for dubai holiday home guests

XAAN, a digital-first startup in the vacation rental space, has officially launched a new web app designed to enhance stays for guests of rental apartments in Dubai. The service aims to maintain “hotel standards” within the industry and will also help connect apartment owners and guests with local suppliers and boost revenue from the sale of supplemental services.

“Digitalization is essential for 90% of holiday homes to compete with hotels and increase profits. XAAN offers a solution by providing advanced technology, hotel-grade services, and hospitality standards to make vacation rental businesses successful and profitable,” says Gleb Mykhailov, XAAN CEO.

xaan web app 1

To provide their unique solution, the XAAN development team has integrated with the task management system Teamatix, and the startup is now taking its offering a step further by introducing a guest-facing web app.

Also Read: Qatar’s Capital Aims To Become A Regional Technology Hub

By verifying service providers, maintaining high standards of quality, and giving guests access to XAAN’s extensive hospitality knowledge, the team hopes to ensure an exceptional experience for travelers heading to Dubai on vacation or business trips.

xaan web app 2

As well as booking apartments, guests can reserve spa experiences, book laundry services, request breakfast or cleaning services, call taxis, and even book sightseeing tours. Overall, the new app shows great promise and offers the opportunity for holiday home business owners to increase their revenue.

News

chatlyn Unveils Hospitality Chatbot At Arabian Travel Market 2024

The advanced AI software sets new industry standards and can understand and respond to detailed customer queries.

Published

3 hours ago

May 6, 2024

Nour Nasir

chatlyn

chatlyn, a leading provider of guest experience software for the travel and hospitality sector, has unveiled its latest AI chatbot at the Arabian Travel Market (ATM) 2024 as part of a strategic expansion into the Middle East.

The new chatbot demonstrates exceptional proficiency in understanding natural language nuances and grammatical structures, and can accommodate various languages, including Arabic. The AI bot’s capability ensures prompt, accurate responses, benefiting hotels with diverse international guest lists and significantly reducing response times.

According to chatlyn, its latest creation has “the capacity to process up to 4,000 tokens and a doubled data capacity,” and is able to outperform competitors in depth and responsiveness during every interaction. Moreover, users can upload business PDFs to receive precise answers instantly, showcasing the chatbot’s effectiveness as a dynamic knowledge repository.

“During the BETA phase, we saw customers increase their success rate in resolving queries by fifteen times simply by uploading a PDF with their information and integrating the chatbot into their main communication channels,” explained Michael Urbanek, chatlyn’s CTO.

Also Read: Joby To Establish All-Electric Air Taxi Ecosystem Across The UAE

Since its inception in late 2022, chatlyn has experienced rapid expansion, and now serves over 1,000 properties globally, including numerous renowned brands in the travel and hospitality sector.

The company’s product suite is focused on improving customer engagement in hospitality, featuring an omnichannel inbox, AI assistants, and Automation Studio, for seamless interaction across web chat, WhatsApp, email, and social media. This AI-powered platform enhances customer interactions, prioritizing satisfaction and operational efficiency.

chatlyn has already established a strong foothold in the Middle East, and now collaborates with various hospitality companies and properties, including GoMosafer, La Quinta by Wyndham, Luxury Bookings, and Amsaan Tours.