News

Talabat And Truecaller Enter Strategic Partnership

Truecaller’s Verified Business Caller ID solution will provide a safe and efficient experience for Talabat food delivery teams, restaurant partners, and end users.

Published

1 month ago

April 2, 2024

Nour Nasir

Talabat

Talabat, a leading MENA food delivery platform, has announced a new strategic collaboration with Truecaller, a platform for verifying contacts and blocking unwanted communication. The partnership aims to revolutionize the food delivery sector by boosting customer safety and streamlining communications using Truecaller’s Verified Business Caller ID suite.

At a time when smartphone users are inundated with nuisance calls, Talabat aims to provide a trusted, secure experience for delivery personnel, restaurant affiliates, and end-customers. Using Truecaller’s Verified Business Caller ID solution, the delivery firm can now provide an authentic brand identity while allowing users to easily spot genuine business calls.

talabat and truecaller partnership

By integrating elements including brand name, logo, category name, verification mark, and a unique green badge, Talabat will now enjoy a unique and more trustworthy presence in the Middle East and North African markets.

Priyam Bose, Global Head GTM & Developer Products, Truecaller, stated: “Truecaller is synonymous with trust and safety in communication […] We are thrilled to partner with Talabat, empowering their restaurant partners and delivery personnel to offer a superior, efficient, and safer communication experience to their customers, from the moment of ordering to the delivery lifecycle”.

Also Read: UGREEN Nexode Pro Review: Portable Yet Powerful Chargers

Meanwhile, Hadeer Shalaby, Talabat Egypt MD, emphasized the company’s dedication to seamless operations and end-user satisfaction: “We strongly believe in the power of effective partnerships, and we are pleased to collaborate with Truecaller. This partnership aims to facilitate communication between our customers and delivery teams, ensuring the fastest and safest service possible”.

So far, over 2500+ businesses worldwide have benefitted from Truecaller’s Verified Business Caller ID and other advanced communication features. Besides enhancing business communication efficiency, the company has significantly reduced phone-related fraud and scams, helping to promote heightened customer safety during business communications.

News

Yango Showcases AI Robots Amid Rising Fulfillment Costs

The company is debuting the high-tech solutions at this year’s Seamless Middle East event, where attendees can experience live demonstrations.

Published

17 hours ago

May 15, 2024

Nour Nasir

Yango

Global tech company Yango is debuting its AI-driven warehouse robotics and pick-and-place solutions at the Seamless Middle East event, which is currently running in Dubai (May 14-16). The technologies aim to combat the rising fulfillment costs that are burdening the e-commerce, retail, logistics, and manufacturing sectors.

In e-commerce, fulfillment now represents one-third of all operating expenses. Global giant Amazon saw fulfillment costs rise from 31% of net sales in 2021 to 36% in 2023. Yango’s solutions could provide a much-needed remedy to these escalating figures.

At Seamless Middle East, attendees can experience live demonstrations of Yango’s robotic pick-and-place hardware. This technology leverages “advanced computer vision” to allow stationary robots to perform like human operatives while still managing to move 800 items per hour.

Yango has also introduced stock-taking, goods, and pallet-moving solutions to streamline inventory management and fulfillment. The company’s robots can autonomously navigate warehouses and work together with other machinery to get tasks done faster and more accurately.

Also Read: Plans Underway For Massive Middle East Autonomous Freight Network

Alexei Filippov, Head of Global Business Development at Yango Robotics, said: “As fulfillment costs continue to rise, our warehouse robotics solutions come at a crucial time to help businesses not just survive but thrive. Our new robotics pick-and-place platform, mobile warehouse robotics solutions, and other technologies show Yango’s commitment to innovation and efficiency [and] we’re excited to debut [them] at Seamless Middle East”.

Yango is also showcasing further technologies at the exhibition, including autonomous delivery robots and the AI-powered White Label App and AI Shelf Monitoring System for retail applications.

To learn more about Yango’s solutions and their capabilities, visit the company’s stand (H2-G36) during Seamless Middle East, running until the end of May 16, or find Yango’s thought leaders at one of the event’s panel sessions.