News

Talabat And Truecaller Enter Strategic Partnership

Truecaller’s Verified Business Caller ID solution will provide a safe and efficient experience for Talabat food delivery teams, restaurant partners, and end users.

Published

10 months ago

April 2, 2024

Nour Nasir

Talabat

Talabat, a leading MENA food delivery platform, has announced a new strategic collaboration with Truecaller, a platform for verifying contacts and blocking unwanted communication. The partnership aims to revolutionize the food delivery sector by boosting customer safety and streamlining communications using Truecaller’s Verified Business Caller ID suite.

At a time when smartphone users are inundated with nuisance calls, Talabat aims to provide a trusted, secure experience for delivery personnel, restaurant affiliates, and end-customers. Using Truecaller’s Verified Business Caller ID solution, the delivery firm can now provide an authentic brand identity while allowing users to easily spot genuine business calls.

talabat and truecaller partnership

By integrating elements including brand name, logo, category name, verification mark, and a unique green badge, Talabat will now enjoy a unique and more trustworthy presence in the Middle East and North African markets.

Priyam Bose, Global Head GTM & Developer Products, Truecaller, stated: “Truecaller is synonymous with trust and safety in communication […] We are thrilled to partner with Talabat, empowering their restaurant partners and delivery personnel to offer a superior, efficient, and safer communication experience to their customers, from the moment of ordering to the delivery lifecycle”.

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Meanwhile, Hadeer Shalaby, Talabat Egypt MD, emphasized the company’s dedication to seamless operations and end-user satisfaction: “We strongly believe in the power of effective partnerships, and we are pleased to collaborate with Truecaller. This partnership aims to facilitate communication between our customers and delivery teams, ensuring the fastest and safest service possible”.

So far, over 2500+ businesses worldwide have benefitted from Truecaller’s Verified Business Caller ID and other advanced communication features. Besides enhancing business communication efficiency, the company has significantly reduced phone-related fraud and scams, helping to promote heightened customer safety during business communications.

News

Truecaller For iPhone Gets Real-Time Caller ID And Auto Spam Blocking

The latest update integrates with Apple’s Live Caller ID Lookup framework, launched with iOS 18 last year.

Published

8 minutes ago

January 23, 2025

Nour Nasir

Truecaller

Truecaller has rolled out a major update for iPhone users, introducing API support that brings real-time caller identification and automatic spam blocking. The upgrade aims to bring the iOS version of the app closer to its Android counterpart, which has long offered these advanced call-screening features.

The latest update integrates with Apple’s Live Caller ID Lookup framework, launched with iOS 18 last year. The technology allows third-party apps to cross-check incoming calls against a database of known spam numbers in real-time. Importantly, the process employs “homomorphic encryption,” ensuring user privacy by masking the caller’s number, concealing the client’s IP address, and using anonymous authentication.

With this update, Truecaller has also introduced global automatic spam call blocking for iPhones. However, the real-time caller ID feature is being released gradually and is available only to Truecaller Premium subscribers on iPhones running iOS 18.2 or later. Free users will still have access to ad-supported features, such as manual number searches and caller identification for verified businesses.

How To Enable The New Features

To activate the new features, follow these steps:

Update the Truecaller app to version 14.0 or newer via the App Store.
Go to Settings > Apps > Phone > Call Blocking & Identification on your iPhone.
Turn on all Truecaller toggles, then restart the app.

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While these features are new to iOS, Truecaller has hinted at this update for months. Following Apple’s iOS 18 update and the introduction of its Live Caller ID API last September, Truecaller Co-founder Alan Mamedi shared his excitement on X (formerly Twitter), saying, “Truecaller finally works on iPhone”.

The global rollout of spam call blocking is already live, but users may need to wait for gradual access to the live caller ID feature.