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MoneyGram Confirms Hackers Stole Customer Data

The September 2024 cyberattack affected both personal and transactional information, impacting customer ID numbers, financial data, and more.

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moneygram confirms hackers stole customer data

Finance platform MoneyGram has revealed that hackers accessed and stole customer data — including personal and transactional information — in a recent cyberattack. The company disclosed on Monday that an unauthorized party “accessed and acquired” this information during a cyber incident on September 20. The breach also caused a week-long outage, which took down the company’s website and mobile app.

MoneyGram, which is used by over 50 million customers across more than 200 countries annually, said the investigation into the breach was still in its early stages. Experts have yet to determine the full extent of the data hack, with MoneyGram spokesperson Sydney Schoolfield so far declining to comment beyond the company’s public statement.

According to MoneyGram, the stolen data includes various personal details, such as names, phone numbers, postal and email addresses, dates of birth, and national identification numbers. A “limited number” of Social Security numbers and government-issued identification documents, including driver’s licenses and other personal documents, were also exposed. The specific types of stolen data will vary depending on the individual customer.

Also Read: UAE Residents Rank Third For Password Forgetfulness

Additionally, the hackers obtained transaction information, including dates and amounts, along with criminal investigation data related to fraud for some customers.

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Lebanon Ministers Meet Visa Over National Digital Payment Platform

Finance and technology ministers say a comparative study and roadmap will follow before any decision on adopting a model.

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lebanon ministers meet visa over national digital payment platform

Lebanon’s finance and technology ministers met representatives from Visa last week to discuss a proposed unified national digital payment platform for government services, according to a readout from the Ministry of Finance.

The meeting brought together Finance Minister Yassin Jaber, Minister of State for Technology and Artificial Intelligence Kamal Shehadeh, a Visa delegation, and experts from both ministries. Discussion focused on whether Lebanon could establish a single platform through which citizens and institutions would pay taxes, fees, fines and other official transactions electronically, using mobile phones and other digital channels.

The Visa delegation presented examples from countries that have adopted unified government payment platforms, including the United Arab Emirates, Singapore, Estonia and Jordan. According to the readout, the examples were presented as having increased collection rates and expanded financial inclusion.

Talks covered settlement mechanisms, direct transfer to the treasury account, financial reconciliation, risk management, cybersecurity, fees, and an operational model that would involve the private sector. The parties agreed to continue technical and institutional consultations, prepare a comparative study, and develop an implementation roadmap before any decision on adopting a model for Lebanon.

Jaber said the Ministry of Finance had already enabled citizens to pay using credit cards and e-wallets through transfer companies, but described the proposed platform as a further step. He framed the development of electronic payment and collection systems as a priority within the ministry’s modernization plan.

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Shehadeh outlined the citizen-facing concept as a single mobile application through which users could settle obligations to ministries, government institutions and other bodies.

“The idea, in short, is that any citizen downloads an application on their mobile phone, through which they can pay all service obligations for all ministries, government institutions, or those owned by the Lebanese state, and others as well, as the platform is not limited only to state institutions,” he said.

Shehadeh added that the platform would not displace banks and money transfer companies that currently provide collection services to the state, calling it complementary to their work.

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