News

AAT & The First Group Are Transforming Hospitality For Deaf Tourists

The collaboration will bring several innovative solutions to existing MENA establishments, including accessible booking and comprehensive sign-language support.

Published

3 years ago

October 2, 2023

Nour Nasir

att and the first group are transforming hospitality for deaf tourists

Amsaan Accessible Tours (AAT) is the first company in the MENA region to specialize in unique tourism experiences for Deaf people. Now, the company has joined forces with The First Group, one of the MENA region’s fastest-growing hospitality investors and providers, in a bid to enhance accessibility across its chain of hotels for Deaf tourists staying in Dubai and beyond.

AAT’s standout product is an accessible booking platform that includes comprehensive sign-language support. Deaf tourists using British Sign Language (BSL) can use the system to easily make reservations, smoothly check in to hotels, and even request room service or emergency assistance through the AAT mobile app.

The First Group, a brand renowned for its upscale properties, including The First Collection Business Bay, Wyndham Dubai Marina, and TRYP by Wyndham Dubai, will integrate AAT’s cutting-edge accessible booking platform with all its existing hospitality brands in Dubai.

“The First Group and Amsaan Accessible Tours share core values of inclusivity, diversity, and equal opportunities in hospitality for all. We are driven by our commitment to provide exceptional experiences to our guests, and we look forward to championing responsible tourism and reinforcing our dedication to state-of-the-art hospitality”, explained Karim Abdelhamid, Vice President of Hotel Operations at The First Group.

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Oleksandr Koltsov, Chief Executive Officer of Amsaan Accessible Tours, added: “This partnership represents a monumental step forward in AAT’s mission to break down barriers for Deaf travelers. Our accessibility solutions will reach a wider audience, making a positive impact not only on individual guests but also on the broader hospitality industry. It should serve as a model for other hotels to follow suit in prioritizing universal accessibility. With The First Group, we are reshaping the hospitality landscape with the power of innovation and technology, ensuring Deaf guests can explore the world with ease and confidence”.

The collaboration with First Group comes as AAT is poised to expand further across the UAE and beyond, with future partnership options being negotiated with hotel chains, tourist attractions, and even airlines.

News

LUVED Is A New Curated Preloved Marketplace For The UAE

Sellers keep 100 percent of every sale and AI can build a listing in five seconds — though the app’s smartest tools are still coming.

Published

1 day ago

June 16, 2026

Joanna Melki

luved is a new curated preloved marketplace for the uae

Secondhand shopping has become mainstream in the UAE, but the experience is still scattered across resale sites, social media and informal group chats. LUVED, a mobile-first marketplace that launched in Dubai this month, is betting it can pull that activity into one place — and that the thing buyers and sellers actually want is not more inventory, but trust.

The app trades in what it calls circular luxury: preloved fashion and lifestyle pieces across men’s, women’s and children’s categories, bought, sold or given away peer to peer. Its main pitch is economics, with sellers keeping 100 percent of every sale under a zero-commission, fast payout model, while buyers are promised vetted pieces at lower prices.

Where LUVED is staking its reputation is verification. Sellers pass a KYC check, and items run through a two-layer authentication system powered by Entrupy that pairs instant AI screening with human expert review for high-value pieces. Authenticity certificates travel with each item, payments sit in escrow, and a buyer-protection package the company calls The Safety Net adds a 48-hour return window and dispute resolution. Door-to-door logistics removes the in-person meetups that make most resale deals awkward.

An in-app assistant called Luvbot — offering selling insights and demand-based recommendations — is soon to be introduced to the platform. Other features include autofill and dynamic pricing that lets users build a listing in as little as five seconds from three photos, plus a swipe-based feed, story-style drops and in-app chat in English and Arabic. Finally, a gifting layer, Luved & Gifted, lets users pass items to others inside the app rather than sell them.

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“After moving to Dubai, I saw how difficult it was to sell or even give things away,” says founder and CEO Shaima Sibtain. The friction is real, and so is the competition. In resale, trust is won transaction by transaction — and that is the test LUVED has set itself.

The app is live on the App Store now, with Google Play to follow. The company also plans to expand across the region, which will be the real test for a marketplace staking everything on trust.