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Cemplicity Is Bringing Real-Time Patient Insights To The UAE
The advanced healthcare platform offers tools for chronic disease management and improved patient experiences.
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Cemplicity — a leading health-tech company founded in 2013 — has launched its advanced platform in the UAE, aiming to revolutionize patient care and streamline healthcare operations to improve clinical outcomes.
Designed to analyze patient-reported data in real-time, the platform incorporates Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs) to collect and analyze patient feedback. By transforming the data into actionable insights, healthcare providers will be better equipped to improve quality of care and increase efficiency.
Cemplicity’s technology can even tackle chronic conditions like diabetes, which affects 12.3% of the UAE population. By enabling regular symptom tracking and side-effect monitoring (even when patients are at home) the platform ensures proactive care management, and can also optimize early detection and screening of cancers.
Blaik Wilson, Cemplicity’s CEO, shared: “We are excited to bring Cemplicity to the UAE, a nation committed to healthcare excellence. With the private healthcare sector evolving at an impressive pace, partnering with such forward-thinking providers enables us to transform patient feedback into meaningful insights that enhance patient experiences and improve outcomes”.
Wilson added: “Globally, healthcare produces 30% of the world’s data volume. Aggregating and anonymizing patient-reported data not only uncovers trends and evaluates treatment outcomes but also advances the UAE’s broader ambition to lead in medical research and innovation”.
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With a presence in nine countries and partnerships with major healthcare providers like the UK’s National Health Service (NHS), Cemplicity has already redefined how hospitals and clinics leverage patient feedback. Its tools, known for achieving high survey response rates, help link patient experiences to organizational KPIs and Net Promoter Scores (NPS), enabling measurable improvements in operations, and clinical outcomes, while fostering a culture of continuous improvement.
For the UAE market, the platform has been specially adapted to local needs, offering multilingual support (including Arabic) and seamless integration with tools such as WhatsApp and various hospital management systems.
News
Foodics Acquires Online-Ordering Specialist & Invests In 3 Startups
The deal with UK-based Solo Venture was made at LEAP 2025, and will help create a seamless, all-in-one SaaS ecosystem for restaurants.
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MENA-based restaurant and payments technology provider Foodics has fully acquired Solo Venture, a UK-based company specializing in self-ordering kiosks and white-label online ordering solutions. The deal was reached at this year’s LEAP 2025 event in Riyadh and is part of Foodics’ strategy to create a seamless, all-in-one SaaS ecosystem for restaurants and catering firms.
Solo’s technology includes AI-driven self-service solutions, simplifying ordering and increasing profit margins. By integrating Solo into its platform, Foodics will soon be able to offer restaurants a comprehensive suite of tools covering everything from dine-in management to payments and analytics.
Ahmad Al-Zaini, CEO and Co-Founder of Foodics explained: “This acquisition is a significant step in our mission to build the most comprehensive restaurant management platform in MENA and beyond. To further support our ecosystem and the future of tech in the F&B sector, we are allocating $100M in strategic acquisitions and investments in Fintech, AI, and other transformative technologies over the coming three years”.
Beyond the Solo acquisition, Foodics is also backing three startups as part of its wider expansion plan:
- Norma: A Greek AI-powered data analytics firm that enables business professionals to generate insights instantly, eliminating the need for technical expertise.
- Add: A specialized accounting platform designed for small and medium-sized restaurants to simplify financial reporting and payroll management.
- Arzaq Plus: A smart food and beverage supply chain platform that optimizes sourcing and logistics while introducing a “Buy Now, Pay Later” feature to the Foodics platform.
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Anas Alghanim, Foodics’ Director of Corporate Development, emphasized, “At Foodics, every investment we make is aimed at creating valuable solutions that drive growth and deliver tangible success, ensuring that we empower our partners and customers to shape the future of the industry”.
The LEAP 2025 announcement coincides with the celebration of Foodics’ 10th anniversary. After supporting over 30,000 food and beverage businesses across 30 countries, Foodics continues to push the boundaries of restaurant management technology, helping companies streamline operations and enhance customer experience.
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