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Emirates To Phase Out Paper Boarding Passes In Dubai Hub

Passengers checking in for flights at Dubai International Airport Terminal 3 will need to use mobile devices to check in from May 15th.

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emirates to phase out paper boarding passes in dubai hub
Emirates

After we reported on Emirates adopting robotic check-in assistants to increase check-in efficiency at Dubai International Airport, the world’s largest long-haul airline is now taking further steps to boost its sustainability credentials and embrace an all-digital future.

On Monday, May 15th, paper boarding passes will be scrapped for passengers departing from Dubai International Airport Terminal 3, and passengers will be required to use electronic alternatives instead.

Emirates passengers will receive email or SMS passes after the weekend, and online check-ins will also be compatible with Apple and Google Wallets and be available in the Emirates app — including receipts for checked bags.

“This initiative will significantly reduce paper waste while simultaneously offering a convenient and speedy digitized check-in experience for passengers departing Dubai [reducing] the risk of lost or misplaced boarding passes, giving passengers peace of mind when traveling,” says Emirates in an official statement.

The move is part of ongoing efforts to reduce waste and promote sustainability, though many travelers already prefer to use digital documents and smartphone apps in place of paper equivalents. The company confirmed that mobile boarding passes could be used throughout the travel journey, including at duty-free stores, security, and boarding.

Also Read: Dubai Launches The World’s Largest Ocean Restoration Project

Some exemptions to the new rules include those traveling with infants or people requiring special assistance. All passengers traveling to the United States will also need physical boarding passes, and certain passengers who will use connecting services.

The option to print boarding passes is available by request at check-in desks if passengers do not have a mobile device or cannot access their travel details for any reason.

Emirates has taken several steps towards future-proofing its services and boosting sustainability credentials, including a recent $200 million research and development project focused on advanced fuel systems that could reduce the airline’s environmental impact.

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Microsoft Plans $10 Billion-Plus Gulf Expansion Despite Iran Conflict

Security is shaping Microsoft’s approach, from resilience work with governments to what it will say about how the money splits by country.

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microsoft plans $10 billion plus gulf expansion despite iran conflict
Microsoft

Microsoft is planning more than $10 billion of investment across the UAE, Saudi Arabia, Qatar and Kuwait through 2030, Vice Chair and President Brad Smith told Reuters, calling the spending schedule aggressive. The Iranian conflict that began on February 28 has not persuaded the company to scale back.

“We’re sustaining all the investments we planned to make before this conflict started, and we are in fact adding to them,” Smith said. The $10 billion-plus total does not, however, show how large those additions are.

The investment, which Smith described as part of Microsoft’s continued infrastructure expansion, is aimed at cloud and AI infrastructure and at the company’s growing regional operations. Microsoft also intends to put more than $400 million into subsea and terrestrial connectivity across the Middle East by 2030.

The spending fits the region’s own ambitions too. Gulf governments have been investing heavily in AI infrastructure as part of a push to diversify their economies beyond oil and gas and turn themselves into global technology hubs. Major cloud and AI providers have been drawn in part by the land and relatively low-cost energy on offer.

Microsoft is widening its partnerships with regional AI companies, though not on identical terms. In 2024, it invested $1.5 billion in Abu Dhabi-based G42 for a minority stake, and Smith currently sits on G42’s board. Saudi Arabia’s Humain and Qatar’s Qai are working with Microsoft on selected priority areas, but Smith said the company does not plan to make capital investments in either.

Also Read: Egypt’s Mobile Wallets Are Booming, But Cash Still Has Power

The conflict has added another strand to Microsoft’s work in the region. Since it began, Smith said, the company has supported regional partners with digital resilience assessments, and it is now working with Gulf countries through a digital resilience initiative focused on preparedness and the protection of critical data.

So far, the company has given no country-by-country breakdown of the investment, citing security among other factors. So while the headline figure is public, how Microsoft divides the spending among the four countries is not.

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