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Emirates To Phase Out Paper Boarding Passes In Dubai Hub
Passengers checking in for flights at Dubai International Airport Terminal 3 will need to use mobile devices to check in from May 15th.
After we reported on Emirates adopting robotic check-in assistants to increase check-in efficiency at Dubai International Airport, the world’s largest long-haul airline is now taking further steps to boost its sustainability credentials and embrace an all-digital future.
On Monday, May 15th, paper boarding passes will be scrapped for passengers departing from Dubai International Airport Terminal 3, and passengers will be required to use electronic alternatives instead.
Emirates passengers will receive email or SMS passes after the weekend, and online check-ins will also be compatible with Apple and Google Wallets and be available in the Emirates app — including receipts for checked bags.
“This initiative will significantly reduce paper waste while simultaneously offering a convenient and speedy digitized check-in experience for passengers departing Dubai [reducing] the risk of lost or misplaced boarding passes, giving passengers peace of mind when traveling,” says Emirates in an official statement.
The move is part of ongoing efforts to reduce waste and promote sustainability, though many travelers already prefer to use digital documents and smartphone apps in place of paper equivalents. The company confirmed that mobile boarding passes could be used throughout the travel journey, including at duty-free stores, security, and boarding.
Also Read: Dubai Launches The World’s Largest Ocean Restoration Project
Some exemptions to the new rules include those traveling with infants or people requiring special assistance. All passengers traveling to the United States will also need physical boarding passes, and certain passengers who will use connecting services.
The option to print boarding passes is available by request at check-in desks if passengers do not have a mobile device or cannot access their travel details for any reason.
Emirates has taken several steps towards future-proofing its services and boosting sustainability credentials, including a recent $200 million research and development project focused on advanced fuel systems that could reduce the airline’s environmental impact.
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Lebanon Ministers Meet Visa Over National Digital Payment Platform
Finance and technology ministers say a comparative study and roadmap will follow before any decision on adopting a model.
Lebanon’s finance and technology ministers met representatives from Visa last week to discuss a proposed unified national digital payment platform for government services, according to a readout from the Ministry of Finance.
The meeting brought together Finance Minister Yassin Jaber, Minister of State for Technology and Artificial Intelligence Kamal Shehadeh, a Visa delegation, and experts from both ministries. Discussion focused on whether Lebanon could establish a single platform through which citizens and institutions would pay taxes, fees, fines and other official transactions electronically, using mobile phones and other digital channels.
The Visa delegation presented examples from countries that have adopted unified government payment platforms, including the United Arab Emirates, Singapore, Estonia and Jordan. According to the readout, the examples were presented as having increased collection rates and expanded financial inclusion.
Talks covered settlement mechanisms, direct transfer to the treasury account, financial reconciliation, risk management, cybersecurity, fees, and an operational model that would involve the private sector. The parties agreed to continue technical and institutional consultations, prepare a comparative study, and develop an implementation roadmap before any decision on adopting a model for Lebanon.
Jaber said the Ministry of Finance had already enabled citizens to pay using credit cards and e-wallets through transfer companies, but described the proposed platform as a further step. He framed the development of electronic payment and collection systems as a priority within the ministry’s modernization plan.
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Shehadeh outlined the citizen-facing concept as a single mobile application through which users could settle obligations to ministries, government institutions and other bodies.
“The idea, in short, is that any citizen downloads an application on their mobile phone, through which they can pay all service obligations for all ministries, government institutions, or those owned by the Lebanese state, and others as well, as the platform is not limited only to state institutions,” he said.
Shehadeh added that the platform would not displace banks and money transfer companies that currently provide collection services to the state, calling it complementary to their work.
