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Face Recognition Tech Rolls Out In Abu Dhabi Hotels

The facial recognition technology will boost security and streamline guest check-ins, aligning with the UAE’s push toward digital innovation.

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face recognition tech rolls out in abu dhabi hotels
Abu Dhabi Media Office

Abu Dhabi’s Department of Culture and Tourism (DCT) has launched a new facial recognition system for hotels in the emirate, aiming to improve both guest experience and overall safety. The move is part of a broader effort to position Abu Dhabi as a global leader in secure, tech-forward hospitality.

Managed by DCT Abu Dhabi’s Licensing & Regulatory Compliance Department, this initiative supports the city’s long-standing reputation for safety — including holding the top spot in Numbeo’s Safety Index for nine years in a row.

Introduced during the Arabian Travel Market event, the technology focuses on making hotel check-ins faster and more efficient. It works by capturing biometric data during check-in, which is then securely encrypted and stored in a centralized database overseen by DCT Abu Dhabi. The data handling complies with UAE regulations around cybersecurity and personal privacy. According to the department, this information is strictly used to improve safety and streamline hotel operations.

H.E. Saleh Mohamed Al Geziry, Director General for Tourism at DCT Abu Dhabi, stated: “This initiative reflects our commitment to leveraging innovation to enhance the guest experience while maintaining the highest standards of safety and security for both guests and hospitality sector employees”.

Also Read: Dubai Integrates LiDAR & Digital Twins For Road Management

This is the first government project in the emirate to integrate facial recognition technology directly within hotel operations. The system is currently being piloted in select locations, with an initial focus on five-star properties in Abu Dhabi, Al Ain, and Al Dhafra. A second rollout will bring the technology to four-star hotels, with further expansion planned down the line.

To ensure a smooth roll out, DCT Abu Dhabi is actively working with hotel operators — offering tech support, training, and detailed guidance. The aim is to increase operational efficiency while providing a modern, touchless check-in and check-out experience for guests.

This system is part of a broader agreement between DCT Abu Dhabi and the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP). The collaboration promotes digital innovation within tourism, including joint pilot projects, cybersecurity enhancements, and integrated data systems — all aligned with the UAE’s national digital transformation goals.

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UAE-Built Falcon-H1 Arabic Leads LLM Benchmarks

The lean Emirati-built language model beats larger global systems and puts Arabic at the center of training.

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uae-built falcon-h1 arabic leads llm benchmarks
Abu Dhabi Technology Innovation Institute

Abu Dhabi’s Technology Innovation Institute has released an Arabic-first large language model that tops global test boards, an uncommon edge for a region long served by English-centric systems.

Falcon-H1 Arabic comes in 3B, 7B and 34B versions. The flagship posts 75.36% accuracy on comprehensive Arabic tasks and ranks first on the Open Arabic LLM Leaderboard. It also outperforms Meta’s Llama-70B and Alibaba’s Qwen-72B while using less than half their parameters. The smallest model beats Microsoft’s Phi-4 Mini by ten percentage points on equivalent benchmarks.

Arabic remains hard territory for AI. Flexible word order, dense morphology and constant switching between regional dialects and Modern Standard Arabic leave many global models missing context or tone. Academic research has pointed to a shortage of annotated datasets for dialect and informal speech. The impact shows up in classrooms, call centers and government portals where Arabic chatbots lag their English counterparts.

TII trained Falcon-H1 Arabic on formal writing, dialects and culturally grounded content. Beyond scores, it handles practical use: long conversations, reasoning rather than literal translation, and inputs of up to 192,000 words — enough for medical records or legal filings.

“The aim is innovation that is accessible, relevant, and impactful,” said Faisal Al Bannai, Adviser to the UAE President and Secretary-General of the Advanced Technology Research Council.

Also Read: Governata Raises $4M For Saudi AI Data-Governance Push

Arabic is spoken by more than 450 million people across over 20 countries, yet has often been treated as a secondary language for foundation models. The UAE move signals a push to flip that logic and build Arabic-native stacks rather than wait for global systems to improve.

Falcon models have led their categories since 2023. With H1 Arabic, TII is offering free access via chat.falconllm.tii.ae for developers, media, healthcare and public-sector users looking to automate in natural Arabic.

As the region continues to invest in sovereign computing and data localization, the addition of Falcon-H1 Arabic adds a powerful tool built for the native language, instead of an afterthought attached to an English-trained system.

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