Since the outbreak of the COVID-19 pandemic forced many businesses around the Middle East to close their offices and abruptly transition to remote working, email phishing attacks have increased both in number and sophistication. This concerning new trend has put the topic of email security as a top priority for many businesses in the region.
According to Mimecast, a provider of cloud cybersecurity services for email, employees now click on three times as many malicious emails as they did before the term “social distancing” entered our collective lexicon.
Determined to better protect its customers against this growing threat, Mimecast has just launched a new artificial intelligence (AI)-enabled tool for email security, called CyberGraph. The tool promises to keep email phishing attacks at bay using machine learning algorithms capable of detecting anomalous behaviors that could be indicative of a malicious email.
“CyberGraph leverages our AI and machine learning technologies to help keep employees one step ahead with real-time warnings, directly at the point of risk,” explains Josh Douglas, threat intelligence lead at Mimecast. “Phishing and impersonation attacks are getting more sophisticated, personalized, and harder to stop. If not prevented, these attacks can have devastating results for an enterprise organization. Security controls need to be constantly updated and improved to outsmart threat actors,” he added.
Whenever CyberGraph determines an email message to be malicious, it displays a color-coded contextual warning banner to warn the user and encourage them to take the right action, such as mark the email as spam.
In addition to its ability to distinguish malicious email messages from legitimate ones, CyberGraph can also disarm trackers embedded in emails to keep unauthorized third parties from getting their hands on information that could be used to orchestrate highly targeted phishing attacks.
Like other cybersecurity solutions powered by machine learning algorithms, CyberGraph’s effectiveness will keep improving over time as more users adopt it to protect their inboxes.
Emirates Airline To Invest $2 Billion On Major Upgrades
Emirates plans a huge retrofit on its fleet and an upgrade to the inflight experience.
Emirates Airline has just announced plans to improve its inflight experience for passengers. The carrier has budgeted $2 billion to refit the interiors of over 120 of its aircraft, aiming for a more modern aesthetic for cabins, along with better food choices, modern inflight entertainment options, and a significant service overhaul.
Emirates is well known for its premium service, so this overhaul is an ambitious decision, as many other airlines are trying their hardest to increase revenues and reduce costs.
“Emirates is flying against the grain and investing to deliver ever better experiences to our customers. Through the pandemic we’ve continued to launch new services and initiatives to ensure our customers travel with the assurance and ease, including digital initiatives to improve customer experiences on the ground. Now we’re rolling out a series of intensive programmes to take Emirates’ signature inflight experiences to the next level,” says Sir Tim Clark, President of Emirates Airline.
The investment aims to ensure Emirates stays on top form, with many of the upgrades scheduled to materialize quickly. For the physical refit, aircraft are scheduled to enter the Emirates Engineering Center in November. So what can passengers expect once work is complete? The most significant change will be to aircraft interiors, where flyers of all classes will immediately spot new flooring, paneling, and reupholstered seats.
As well as a physical overhaul, the airline plans to upgrade entertainment systems, adding a “Cinema in the Sky” experience, complete with a bespoke app. In addition, better meal choices will reflect changing dietary preferences, including a new vegan menu and a nod to sustainability — though there will remain a strong luxury vibe to the proceedings, as the company has entered an exclusive agreement to offer Dom Perignon vintage champagne on board, as well as delicacies such as Persian caviar.
Though many of the improvements may seem trivial, Emirates is hoping that along with a huge cabin overhaul, their overall flight experience will continue to make travel a pleasurable experience, elevating their service above the competition.