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Amazon Web Services Announces Its Plans To Open A Data Center In UAE

The company is also investing in local education initiatives and training programs to nurture the latent it needs to support its expansion.

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amazon web services announces its plans to open a data center in uae

Determined to strengthen its global infrastructure, Amazon Web Services (AWS), a subsidiary of Amazon providing on-demand cloud computing platforms, has just announced its plans to open a new data center in the United Arab Emirates (UAE) in the first half of 2022.

AWS currently has 80 Availability Zones across 25 geographic Regions. Once opened, the UAE data center will become AWS’s second Region in the Middle East, along with an existing in Bahrain.

“We are excited to build on the great momentum of cloud adoption in the Middle East by providing more choice for customers in the UAE to run applications and store data locally,” said Peter DeSantis, Senior Vice President of Global Infrastructure at AWS.

In addition to enabling e local customers with data residency requirements to keep their data inside the UAE, the new Region will also ensure low latency across the country when using Amazon’s growing suite of cloud services, which includes everything from storage to computer to analytics.

The UAE has been heavily focusing on becoming a thriving global hub for entrepreneurs and global enterprises alike by promoting technology innovation, and the new AWS Region will put it one step closer to achieving its goal.

Also Read: QFZA Announces Qatar’s First Laptop Manufacturing Facility

“AWS’s expansion into the UAE is a testament to our rapidly growing innovation ecosystem that will benefit from access to the world’s leading cloud platform and its advanced technologies and solutions,” said His Excellency Mohammed Ali Al Shorafa, Chairman of the Abu Dhabi Department of Economic Development.

In the near future, Amazon Web Services would like to launch 18 more Availability Zones and six more AWS Regions in Australia, India, Indonesia, Spain, Switzerland, and the United Arab Emirates. The company is also investing in local education initiatives and training programs to nurture the latent it needs to support its expansion.

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chatlyn Unveils Hospitality Chatbot At Arabian Travel Market 2024

The advanced AI software sets new industry standards and can understand and respond to detailed customer queries.

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chatlyn unveils hospitality chatbot at arabian travel market 2024
chatlyn

chatlyn, a leading provider of guest experience software for the travel and hospitality sector, has unveiled its latest AI chatbot at the Arabian Travel Market (ATM) 2024 as part of a strategic expansion into the Middle East.

The new chatbot demonstrates exceptional proficiency in understanding natural language nuances and grammatical structures, and can accommodate various languages, including Arabic. The AI bot’s capability ensures prompt, accurate responses, benefiting hotels with diverse international guest lists and significantly reducing response times.

According to chatlyn, its latest creation has “the capacity to process up to 4,000 tokens and a doubled data capacity,” and is able to outperform competitors in depth and responsiveness during every interaction. Moreover, users can upload business PDFs to receive precise answers instantly, showcasing the chatbot’s effectiveness as a dynamic knowledge repository.

“During the BETA phase, we saw customers increase their success rate in resolving queries by fifteen times simply by uploading a PDF with their information and integrating the chatbot into their main communication channels,” explained Michael Urbanek, chatlyn’s CTO.

Also Read: Joby To Establish All-Electric Air Taxi Ecosystem Across The UAE

Since its inception in late 2022, chatlyn has experienced rapid expansion, and now serves over 1,000 properties globally, including numerous renowned brands in the travel and hospitality sector.

The company’s product suite is focused on improving customer engagement in hospitality, featuring an omnichannel inbox, AI assistants, and Automation Studio, for seamless interaction across web chat, WhatsApp, email, and social media. This AI-powered platform enhances customer interactions, prioritizing satisfaction and operational efficiency.

chatlyn has already established a strong foothold in the Middle East, and now collaborates with various hospitality companies and properties, including GoMosafer, La Quinta by Wyndham, Luxury Bookings, and Amsaan Tours.

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