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UAE Is Ready To Test New Face ID Technology In Service Delivery

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uae is ready to test new face id technology in service delivery
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It looks like UAE citizens won’t be required to identify themselves using government-issued documents in the near future. The country’s government has decided to greenlight an official trial of a new facial recognition technology (face ID technology) to further develop the services provided by the private and government sectors alike.

The decision was made at a Cabinet meeting on Sunday, which was chaired by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and the Ruler of Dubai. “In a meeting today, we have approved a facial recognition technology to verify the identity of individuals instead of submitting a lot of documents,” tweeted His Highness.

If the initial trial turns out successful, the ministry will expand the use of the facial recognition technology and support the launch of a related set of services in some private sector institutions.

Besides being convenient and efficient, citizen identification using face ID technology could also help curb the spread of the novel coronavirus and other infectious diseases. Similar contactless identification solutions are currently being deployed across airports, banks, and private businesses.

The Cabinet also approved the National Standards Manual for Statistical Data to provide a unified framework for the collection, processing, storage, and presentation of statistical data. The goal here is to ensure a high level of quality in all statistical activities, which play an essential role in supporting important governmental decisions.

Also Read: Dubai Police Use Futuristic Technology To Read Murder Suspect’s Mind

The manual covers eight basic topics: economic statistics, social and demographic statistics, education statistics, employment statistics, environment statistics, buildings and housing units statistics, and administrative divisions of each emirate.

It’s also worth mentioning that the Cabinet reviewed a study dealing with the prevention of mental and physical disabilities and reducing the mortality rate among children by performing premarital screenings for genetic diseases. According to the study, premarital genetic tests can reliably predict the risk of developing genetic diseases.

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Cemplicity Is Bringing Real-Time Patient Insights To The UAE

The advanced healthcare platform offers tools for chronic disease management and improved patient experiences.

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cemplicity is bringing real-time patient insights to the uae
Cemplicity

Cemplicity — a leading health-tech company founded in 2013 — has launched its advanced platform in the UAE, aiming to revolutionize patient care and streamline healthcare operations to improve clinical outcomes.

Designed to analyze patient-reported data in real-time, the platform incorporates Patient-Reported Experience Measures (PREMs) and Patient-Reported Outcome Measures (PROMs) to collect and analyze patient feedback. By transforming the data into actionable insights, healthcare providers will be better equipped to improve quality of care and increase efficiency.

Cemplicity’s technology can even tackle chronic conditions like diabetes, which affects 12.3% of the UAE population. By enabling regular symptom tracking and side-effect monitoring (even when patients are at home) the platform ensures proactive care management, and can also optimize early detection and screening of cancers.

Blaik Wilson, Cemplicity’s CEO, shared: “We are excited to bring Cemplicity to the UAE, a nation committed to healthcare excellence. With the private healthcare sector evolving at an impressive pace, partnering with such forward-thinking providers enables us to transform patient feedback into meaningful insights that enhance patient experiences and improve outcomes”.

Wilson added: “Globally, healthcare produces 30% of the world’s data volume. Aggregating and anonymizing patient-reported data not only uncovers trends and evaluates treatment outcomes but also advances the UAE’s broader ambition to lead in medical research and innovation”.

Also Read: Malak Trabelsi Loeb On Leadership And QIS 2025

With a presence in nine countries and partnerships with major healthcare providers like the UK’s National Health Service (NHS), Cemplicity has already redefined how hospitals and clinics leverage patient feedback. Its tools, known for achieving high survey response rates, help link patient experiences to organizational KPIs and Net Promoter Scores (NPS), enabling measurable improvements in operations, and clinical outcomes, while fostering a culture of continuous improvement.

For the UAE market, the platform has been specially adapted to local needs, offering multilingual support (including Arabic) and seamless integration with tools such as WhatsApp and various hospital management systems.

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