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UAE Reveals New AI Government Services Chatbot

The new system, called U-Ask, will revolutionize how citizens interact with government departments.



uae reveals new ai government services chatbot

The UAE has announced an exciting new AI-based addition to its government portal in the form of a powerful chatbot called “U-Ask” that works in both Arabic and English.

Generative AI technology allows the chatbot to offer an array of helpful information and guidance for any government-related query, even giving tailored information based on a user’s preferences and allowing direct links to application forms.

By integrating various government concerns, the chatbot will become a vital tool in enhancing efficiency and streamlining processes as the UAE Government further improves its digital systems.

Also Read: Dubai Hospital Delivery Drone Completes Successful First Trial

Chief of Government Services, Mohamed bin Taliah, noted that the U-Ask chatbot offers easy and flexible access to government services with a user-friendly interface, for a smooth and simplified experience. The support service offered by U-Ask will be available 24/7 and confirms the UAE’s reputation for providing extremely efficient government services.

The U-Ask platform was developed in collaboration with PwC Middle East and Microsoft and represents a giant leap forward in harnessing AI to improve government services.


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Initial Trials Of Dubai’s Driverless Evocargo Trucks Completed

Testing was announced on July 17, and the completion is a major milestone towards upgrading the region’s logistics infrastructure.



initial trials of dubai's driverless evocargo trucks completed
Dubai Media Office

A Dubai-based company has completed the initial trials for the UAE’s first driverless trucks. The groundbreaking achievement by Evocargo, partnering with Dubai South, took place at Dubai South Logistics District, and marked a significant step towards incorporating autonomous technologies into the region’s wider logistics infrastructure.

Announced on Wednesday, July 17th, the trials featured the Evocargo N1 unmanned electric truck navigating a predetermined route within a controlled setting. The test involved interactions with common road obstacles such as cars, trucks, and pedestrians, aiming to evaluate the vehicle’s hardware and software reliability, accident prevention systems, and overall readiness for public road use.

Officials were keen to highlight that this accomplishment aligns with the UAE’s ambitious strategy to position itself as a global leader in innovation and technology adoption. The country aims to have 25% of all transportation in Dubai autonomous by 2030, underscoring its commitment to revolutionizing the logistics sector using advanced technologies.

Mohsen Ahmad, CEO of the Logistics District at Dubai South, emphasized the importance of the collaboration with Evocargo in enhancing the region’s logistics capabilities. He noted that autonomous vehicles are set to increase efficiency, reduce carbon emissions, and establish a sustainable logistics infrastructure that will benefit both Dubai and the wider UAE.

Also Read: Riyadh Developers Reveal New 45,000-Seat Murabba Stadium

Ahmed Al-Ansi, CEO of Evocargo Autonomous Logistic Services, also expressed optimism that the trials will draw new customers and investments across the Gulf Cooperation Council (GCC) countries. The partnership aims to lead in innovative tech solutions, further establishing the UAE as a pioneer in autonomous transportation.

The successful completion of the trials marks a crucial step towards realizing the UAE’s vision for a technologically advanced and sustainable future in which autonomous vehicles are expected to play a pivotal role in global logistics.

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