Connect with us

News

UAE Reveals New AI Government Services Chatbot

The new system, called U-Ask, will revolutionize how citizens interact with government departments.

Published

on

uae reveals new ai government services chatbot

The UAE has announced an exciting new AI-based addition to its government portal in the form of a powerful chatbot called “U-Ask” that works in both Arabic and English.

Generative AI technology allows the chatbot to offer an array of helpful information and guidance for any government-related query, even giving tailored information based on a user’s preferences and allowing direct links to application forms.

By integrating various government concerns, the chatbot will become a vital tool in enhancing efficiency and streamlining processes as the UAE Government further improves its digital systems.

Also Read: Dubai Hospital Delivery Drone Completes Successful First Trial

Chief of Government Services, Mohamed bin Taliah, noted that the U-Ask chatbot offers easy and flexible access to government services with a user-friendly interface, for a smooth and simplified experience. The support service offered by U-Ask will be available 24/7 and confirms the UAE’s reputation for providing extremely efficient government services.

The U-Ask platform was developed in collaboration with PwC Middle East and Microsoft and represents a giant leap forward in harnessing AI to improve government services.

Advertisement

📢 Get Exclusive Monthly Articles, Updates & Tech Tips Right In Your Inbox!

JOIN 23K+ SUBSCRIBERS

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

Lebanon Ministers Meet Visa Over National Digital Payment Platform

Finance and technology ministers say a comparative study and roadmap will follow before any decision on adopting a model.

Published

on

lebanon ministers meet visa over national digital payment platform

Lebanon’s finance and technology ministers met representatives from Visa last week to discuss a proposed unified national digital payment platform for government services, according to a readout from the Ministry of Finance.

The meeting brought together Finance Minister Yassin Jaber, Minister of State for Technology and Artificial Intelligence Kamal Shehadeh, a Visa delegation, and experts from both ministries. Discussion focused on whether Lebanon could establish a single platform through which citizens and institutions would pay taxes, fees, fines and other official transactions electronically, using mobile phones and other digital channels.

The Visa delegation presented examples from countries that have adopted unified government payment platforms, including the United Arab Emirates, Singapore, Estonia and Jordan. According to the readout, the examples were presented as having increased collection rates and expanded financial inclusion.

Talks covered settlement mechanisms, direct transfer to the treasury account, financial reconciliation, risk management, cybersecurity, fees, and an operational model that would involve the private sector. The parties agreed to continue technical and institutional consultations, prepare a comparative study, and develop an implementation roadmap before any decision on adopting a model for Lebanon.

Jaber said the Ministry of Finance had already enabled citizens to pay using credit cards and e-wallets through transfer companies, but described the proposed platform as a further step. He framed the development of electronic payment and collection systems as a priority within the ministry’s modernization plan.

Also Read: Deezer Says AI Tracks Now Make Up 44% Of Uploads

Shehadeh outlined the citizen-facing concept as a single mobile application through which users could settle obligations to ministries, government institutions and other bodies.

“The idea, in short, is that any citizen downloads an application on their mobile phone, through which they can pay all service obligations for all ministries, government institutions, or those owned by the Lebanese state, and others as well, as the platform is not limited only to state institutions,” he said.

Shehadeh added that the platform would not displace banks and money transfer companies that currently provide collection services to the state, calling it complementary to their work.

Continue Reading

#Trending