Connect with us

News

Kuwait Aims For Digital Transformation With Google Partnership

Google Cloud will work closely with several government agencies to digitize citizen services and increase public sector productivity.

Published

on

kuwait aims for digital transformation with google partnership
Google Cloud

As part of Google’s expansion of its Cloud services into the Middle East, the tech giant has signed up to a strategic alliance with the government of Kuwait. The move shows a solid commitment to the region’s digital future, and as part of the agreement, the two entities will collaborate on a comprehensive digital roadmap that will encompass both governmental entities and state-owned enterprises.

As part of its expansion, Google Cloud aims to set up a local headquarters in Kuwait and will team up with the Kuwait Direct Investment Promotion Authority (KDIPA), the Communication and Information Technology Regulatory Authority (CITRA), and the Central Agency for Information Technology (CAIT).

The Government of Kuwait and Google Cloud will work towards “digitizing citizen services” and increasing employee productivity. In addition, the partnership will begin implementing several transformative initiatives that will help to digitize a broad range of sectors, including healthcare, education, disaster recovery, and smart living.

By leveraging Google Cloud’s technology and formidable expertise in data analytics, the Government of Kuwait will also be able to improve regional cybersecurity and artificial intelligence deployment. Meanwhile, Google Cloud support will become available to public sector organizations, businesses, and startups to build a modern, data-driven economy.

Also Read: Meet Hotdesk: A Homegrown UAE Remote Workspace Platform

“The strategic alliance supports the Government of Kuwait’s Vision 2035, which aims to transform Kuwait into a digital society and diversify its economy. We are proud to bring the latest Google Cloud technologies to Kuwait to help the country realize its digitization ambitions. The arrival of Google Cloud will contribute to developing a rich tech ecosystem in the country, creating exciting, highly-skilled job opportunities for Kuwaitis,” says Thomas Kurian, Chief Executive Officer, Google Cloud.

As well as a raft of economic benefits, the Google Cloud partnership will enable Kuwait’s Central Agency for Information Technology (CAIT) to develop a national upskilling program for government employees. All in all, the strategic allegiance looks set to radically overhaul Kuwait’s government and public sector, ushering in a new era where cutting-edge data analytics, machine learning, and enhanced security mesh seamlessly into everyday life.

Advertisement

📢 Get Exclusive Monthly Articles, Updates & Tech Tips Right In Your Inbox!

JOIN 17K+ SUBSCRIBERS

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

News

chatlyn Unveils Hospitality Chatbot At Arabian Travel Market 2024

The advanced AI software sets new industry standards and can understand and respond to detailed customer queries.

Published

on

chatlyn unveils hospitality chatbot at arabian travel market 2024
chatlyn

chatlyn, a leading provider of guest experience software for the travel and hospitality sector, has unveiled its latest AI chatbot at the Arabian Travel Market (ATM) 2024 as part of a strategic expansion into the Middle East.

The new chatbot demonstrates exceptional proficiency in understanding natural language nuances and grammatical structures, and can accommodate various languages, including Arabic. The AI bot’s capability ensures prompt, accurate responses, benefiting hotels with diverse international guest lists and significantly reducing response times.

According to chatlyn, its latest creation has “the capacity to process up to 4,000 tokens and a doubled data capacity,” and is able to outperform competitors in depth and responsiveness during every interaction. Moreover, users can upload business PDFs to receive precise answers instantly, showcasing the chatbot’s effectiveness as a dynamic knowledge repository.

“During the BETA phase, we saw customers increase their success rate in resolving queries by fifteen times simply by uploading a PDF with their information and integrating the chatbot into their main communication channels,” explained Michael Urbanek, chatlyn’s CTO.

Also Read: Joby To Establish All-Electric Air Taxi Ecosystem Across The UAE

Since its inception in late 2022, chatlyn has experienced rapid expansion, and now serves over 1,000 properties globally, including numerous renowned brands in the travel and hospitality sector.

The company’s product suite is focused on improving customer engagement in hospitality, featuring an omnichannel inbox, AI assistants, and Automation Studio, for seamless interaction across web chat, WhatsApp, email, and social media. This AI-powered platform enhances customer interactions, prioritizing satisfaction and operational efficiency.

chatlyn has already established a strong foothold in the Middle East, and now collaborates with various hospitality companies and properties, including GoMosafer, La Quinta by Wyndham, Luxury Bookings, and Amsaan Tours.

Continue Reading

#Trending