News
FIFA Will Use AI To Protect Footballers From Hate Speech
The new tool will look for recognized hate speech terms on social media platforms and prevent comments that contain them from reaching their intended recipients.
The FIFA World Cup 2022 in Qatar is scheduled to take place in five months, and football fans around the world are already looking forward to the spectacle. Unfortunately, not all fans express their excitement or disappointment nicely.
According to FIFA’s recently published report, which examined over 406,987 social posts across Twitter and Instagram targeting players and coaches for the EURO 2020 Final (England versus Italy) and AFCON 2022 Final (Senegal versus Egypt), 55 percent of players in both tournament finals received some form of online abuse.
The two most common types of online abuse were homophobic slurs and racism, with a majority of abusers coming from the player’s home nation.
Determined to protect players from the abuse they receive online, FIFA has partnered with FIFPRO, a worldwide representative organization for professional footballers, to launch AI-powered in-tournament moderation tools.
“Our duty is to protect football, and that starts with the players who bring so much joy and happiness to all of us by their exploits on the field of play,” said FIFA President Gianni Infantino. “We want our actions to speak louder than our words and that is why we are taking concrete measures to tackle the problem directly.”
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The new tool will look for recognized hate speech terms on social media websites and prevent comments that contain them from reaching their intended recipients and their following, minimizing their reach. FIFA could also report abuse to the relevant social networks and contact law enforcement authorities to further investigate.
“This detection is not only there to protect football and to avoid the damaging effects that these posts can cause, but also to educate current and future generations who engage with our sport on social media as well as on the field of play,” added the FIFA President.
The role of artificial intelligence in the detection of hate speech is growing rapidly. In the first quarter of 2020, Facebook, estimated that AI proactively detected 88.8 percent of the hate speech content the social network removed, an increase of 8.6 percent compared with the quarter before that.
News
NEOPAY Wants To Follow Merchants Across Channels And Borders
A controlling 65% stake in noon payments would give NEOPAY access to marketplace sellers, online merchants and the payment flows they generate.
It’s been a long time since checkouts were single defined places. A merchant might take payments at a physical register, on its own website and through an online marketplace, sometimes in more than one country. NEOPAY wants to follow those transactions wherever they happen.
The UAE payments company has entered into an agreement to acquire a 65% controlling stake in noon payments. NEOPAY already runs the acquiring infrastructure that lets merchants accept card payments, along with omnichannel acceptance and a merchant services platform. This new deal would add noon payments’ embedded payments platform, e-commerce gateway and merchant network across the UAE, Saudi Arabia and Egypt. That would considerably expand both NEOPAY’s digital commerce capabilities and its regional reach.
For merchants, the attraction is a single provider for online and in-store payments, plus faster settlements, data and analytics, and value-added financial services.
“Payments should be simple, reliable, and built for the markets they serve,” said Faraz Khalid, CEO of noon. His counterpart at NEOPAY, Vibhor Mundhada, added: “We have built a strong payments business in the UAE, and our ambition is now to take that capability across the region”. The acquisition, Mundhada added, would “expand our footprint into Saudi Arabia and Egypt” while reinforcing NEOPAY’s position at home.
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NEOPAY is also keen to point out potential payment volume increases. The company says noon payments’ integrations with marketplace sellers and online merchants create high transaction density in some of the region’s fastest-growing digital commerce segments. It also believes control of the business would give it access to those merchant relationships and payment flows, and speed up the rollout of alternative payment methods and installment options.
The combined roadmap targets faster merchant onboarding, better payment performance, tighter fraud controls and embedded financial services. The deal could also strengthen cross-border payments and settlement along key regional commerce corridors.
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