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Startup Helps Visitors Explore Dubai Baggage-Free
The “Uber for luggage” service starts at Dh99 and offers collection, storage, and delivery.
Dubai is a premiere location for millions of leisure and business visitors each year. Many travelers land during the early hours of the morning and have plenty of time to kill before they can check into their hotels.
Unfortunately, exploiting a city without accommodation means lugging bags between restaurants, tourist hotspots, and onto public transport. Luckily, Dubai resident Tristan Sommer-Enriquez has developed a solution — an on-demand, AI-powered baggage-hailing platform that is essentially the “Uber for luggage”.
Talking about his startup Baggage Taxi, Sommer-Enriquez explained: “As a business traveler, whenever I was in big metropolitan cities, I was stuck with my luggage everywhere I went. If I had meetings and left the hotel early, while my flight was in the evening, I had to return to the hotel or lug my baggage around. That was my life as a frequent traveler for the last 15-20 years”.
Baggage Taxi is a simple yet clever concept: Imagine a vacationing family plans to visit a mall before heading to the airport for their evening outbound flight. Baggage Taxi will whisk away their luggage from a convenient pickup point — such as their hotel — store and deliver it to the airport ready for check-in.
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Although many tourists use locker services to solve this type of problem, Baggage Taxi is far more convenient, as travelers don’t need to catch a taxi back and forth into the city to collect their bags.
“Our customers typically arrive in the morning and check in at (hotels) at 3pm. So, we pick up their bags at the airport while they head to their meetings. The service is often chosen by departing customers with evening flights and no business meetings, so they don’t want to carry their luggage around while exploring or shopping. We pick up their baggage in the morning and deliver it to any airport or hotel in the UAE,” Sommer-Enriquez said.
Baggage Taxi costs Dh99 for the first piece of luggage and an additional Dh35 for each extra item. The company currently offers its service through its website and will release an app in early December 2023.
News
LUVED Is A New Curated Preloved Marketplace For The UAE
Sellers keep 100 percent of every sale and AI can build a listing in five seconds — though the app’s smartest tools are still coming.
Secondhand shopping has become mainstream in the UAE, but the experience is still scattered across resale sites, social media and informal group chats. LUVED, a mobile-first marketplace that launched in Dubai this month, is betting it can pull that activity into one place — and that the thing buyers and sellers actually want is not more inventory, but trust.
The app trades in what it calls circular luxury: preloved fashion and lifestyle pieces across men’s, women’s and children’s categories, bought, sold or given away peer to peer. Its main pitch is economics, with sellers keeping 100 percent of every sale under a zero-commission, fast payout model, while buyers are promised vetted pieces at lower prices.
Where LUVED is staking its reputation is verification. Sellers pass a KYC check, and items run through a two-layer authentication system powered by Entrupy that pairs instant AI screening with human expert review for high-value pieces. Authenticity certificates travel with each item, payments sit in escrow, and a buyer-protection package the company calls The Safety Net adds a 48-hour return window and dispute resolution. Door-to-door logistics removes the in-person meetups that make most resale deals awkward.
An in-app assistant called Luvbot — offering selling insights and demand-based recommendations — is soon to be introduced to the platform. Other features include autofill and dynamic pricing that lets users build a listing in as little as five seconds from three photos, plus a swipe-based feed, story-style drops and in-app chat in English and Arabic. Finally, a gifting layer, Luved & Gifted, lets users pass items to others inside the app rather than sell them.
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“After moving to Dubai, I saw how difficult it was to sell or even give things away,” says founder and CEO Shaima Sibtain. The friction is real, and so is the competition. In resale, trust is won transaction by transaction — and that is the test LUVED has set itself.
The app is live on the App Store now, with Google Play to follow. The company also plans to expand across the region, which will be the real test for a marketplace staking everything on trust.
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